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Manager - Transformation Strategy

3 months ago

New York, New York, United States American Express Full time
You Lead the Way. We've Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express' Global Commercial Services (GCS) business offers a wide range of card and payment programs, expense management tools, consulting services, business financing and cross-border payments solutions to small businesses, mid-sized companies and large corporations around the world.

Within GCS, the Global and US Large (G&L) organization acquires and supports ~5,000 large corporate customers. AXP's value proposition to this segment includes industry-leading T&E program management solutions (e.g., corporate travel cards, central billing solutions) but also a growing set of business-to-business payment products to help companies manage their spending while realizing cost savings, process control, and cash flow management improvements.

The mission of the Strategy & Transformation team is to drive forward transformation journey in the G&L segment that ensures our medium-term position is future-proofed and establishes a platform for sustainable revenue growth.

How will you make an impact in this role?

Within this team, the Manager will play a core role in planning and completing key critical initiatives to drive the G&L business and ignite growth in the segment.

Role responsibilities will span all stages required to ensure a successful execution - From defining the vision, to assisting in the execution and enablement of numerous, high-visibility initiatives in partnership with numerous G&L colleagues.

The various critical initiatives will evolve but will consistently support several core pillars:
  • Solidifying our leadership position in T&E through a future-proofed value proposition and deepening relationships with our most valued customers
  • Doubling down on the B2B potential through tight-knit collaboration with other GCS teams (product and capabilities) and Global Merchant and Network Services (GMNS)
  • Pursuing a strategy for cementing our value proposition around global consistency across various markets, products, and services
  • Assess, structure, and complete opportunities to optimize organizational structure, capacity and prioritization to drive business growth and improve support for field and sale colleagues
Key Responsibilities:
  • Apply critical thinking to synthesize customer needs, marketplace dynamics, financial drivers, and business growth opportunities into comprehensive strategies
  • Work in a fast-paced team on series of high-impact initiatives across all stages from vision and ideas origination to execution planning
  • Maintain close partnerships with team leadership and senior collaborators across the Blue Box to prioritize and lead operating plans required to reach key objectives
  • Collaborate with numerous teams and business units to ensure consensus and thoughtful organizational change
Minimum Qualifications:
  • 3 to 5 years of experience in consulting/strategy or similar roles
  • Outstanding analytical and problem-solving skills, with ability to synthesize complex inputs into clear tangible recommendations
  • Exceptional communication skills - both written and verbal - with comfort addressing executive audiences
  • Strong collaborator with the ability to navigate a complex partner map and influence others
  • Proven project management skills and through-put oriented individual
  • Bachelor's Degree required
Preferred Qualifications:
  • MBA or experience in corporate strategy/management consulting strongly preferred
Qualifications

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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