Current jobs related to Guest Relations Clerk - Denver, Colorado - City of Thornton

  • Guest Relations Ambassador

    5 days ago

    Denver, Colorado, United States AEG Full time

    Job Title: Guest Relations RepresentativeWe are seeking a highly motivated and enthusiastic Guest Relations Representative to join our team at Kroenke Sports & Entertainment (KSE). As a Guest Relations Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their experience at our venues is memorable and...

  • Guest Relations Specialist

    3 weeks ago

    Denver, Colorado, United States Hilton Hotels & Resorts Full time

    Position OverviewAs a Guest Relations Specialist, you will play a vital role in ensuring an exceptional experience for our guests at Hilton Hotels & Resorts. Your responsibilities will include:Comprehensive Availability: Full availability is essential to accommodate training and various shifts, including day, night, and overnight schedules.Guest Assistance:...

  • Guest Relations Associate

    4 days ago

    Denver, Colorado, United States City of Northglenn, CO Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Relations Specialist at the Northglenn Recreation Center. This part-time position will support the day-to-day operations of the facility and provide exceptional service to our guests.Key ResponsibilitiesDeliver prompt and professional solutions to...

  • Guest Relations Specialist

    3 weeks ago

    Denver, Colorado, United States STK Steakhouse Full time

    STK Steakhouse is renowned for its vibrant dining atmosphere and exceptional culinary experiences. We pride ourselves on delivering an unforgettable experience for our guests, ensuring every occasion is memorable. Join our dynamic team as a vital part of the guest experience in the world of upscale dining. We are constantly seeking enthusiastic individuals...

  • Guest Relations Coordinator

    4 weeks ago

    Denver, Colorado, United States Happy Camper Full time

    About Us: We are the creative minds behind a vibrant dining experience known for our lively atmosphere, artistic decor, and delectable cuisine. Our establishments are designed to provide a visually stunning environment that enhances the dining experience. We pride ourselves on our strong company culture and are currently seeking enthusiastic individuals to...

  • Guest Relations Specialist

    4 weeks ago

    Denver, Colorado, United States Imperial Restaurant Group, LLC Full time

    Job OverviewPosition: Host/HostessAbout Us: At Imperial Restaurant Group, LLC, we pride ourselves on delivering exceptional dining experiences. We are currently looking for an enthusiastic and engaging individual to join our team as a Host/Hostess. In this pivotal role, you will be the first point of contact for our guests, ensuring they feel welcomed and...

  • Barista and Guest Relations Associate

    4 weeks ago

    Denver, Colorado, United States Sage Hospitality Full time

    Why Join Us?Sage Hospitality is excited to welcome a dedicated Barista/Cashier to our vibrant team. This position involves working a variety of shifts, including weekends and mornings.About Us: At Sage Hospitality, we are committed to redefining the art of hospitality. Our mission is to provide exceptional service while ensuring a welcoming atmosphere for...

  • Accounting Clerk

    3 days ago

    Denver, Colorado, United States Wilhite Rose and Roberts PC Full time

    {"h1": "Accounting Clerk Job Description", "p": "We are seeking a meticulous and detail-oriented Accounting Clerk to maintain our firm\u2019s financial records, ensuring accuracy and compliance with accounting standards. Responsibilities: ", "ul": [{"li": "Ensure accurate entry of invoices and creation of checks for payments."}, {"li": "Process deposits and...

  • Law Clerk Assistant

    3 days ago

    Denver, Colorado, United States NVT Staffing Full time

    Job Title: Law ClerkWe are seeking a highly skilled and detail-oriented Law Clerk to join our team at NVT Staffing. As a Law Clerk, you will play a critical role in supporting our attorneys with complex legal research, document preparation, and litigation support.Responsibilities:Conduct thorough legal research and analysis to support attorneys with case...

  • Guest Ambassador

    2 weeks ago

    Denver, Colorado, United States Punch Bowl Social Full time

    Job Summary: We are seeking a charismatic and safety-conscious individual to join our team as a Guest Ambassador at Punch Bowl Social. As a key member of our staff, you will be responsible for ensuring our guests have an exceptional experience in a safe and welcoming environment.Key Responsibilities:Guest Safety and Security: Monitor and maintain a safe...

  • Guest Ambassador

    2 weeks ago

    Denver, Colorado, United States Punch Bowl Social Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Security Ambassador to join our team at Punch Bowl Social. As a Security Ambassador, you will play a critical role in ensuring the safety and well-being of our guests, while also providing exceptional customer service and creating a fun and welcoming environment.Key ResponsibilitiesGuest Safety...

  • Guest Experience Coordinator

    2 weeks ago

    Denver, Colorado, United States AEG Full time

    Job Title: Guest Experience InternJoin Kroenke Sports & Entertainment (KSE) as a Guest Experience Intern and gain valuable experience in the sports and entertainment industry. This internship provides an opportunity to learn about the planning, execution, and implementation of guest services at Ball Arena and DICK'S Sporting Goods Park.Job Summary:The Guest...

  • Guest Services Representative

    1 week ago

    Denver, Colorado, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Guest Services Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyProcess guest check-ins and...

  • Guest Services Representative

    4 weeks ago

    Denver, Colorado, United States Crestline Hotels & Resorts Full time

    Guest Services Representative Job OverviewThe Guest Services Representative plays a crucial role in ensuring a seamless experience for all visitors. This position involves:Facilitating the check-in and check-out processes for guestsManaging incoming phone inquiries and requestsAddressing unique guest needs and preferencesFostering positive interactions with...

  • Guest Services Internship

    4 weeks ago

    Denver, Colorado, United States AEG Full time

    Position Overview:The Guest Experience Internship offers a unique opportunity to gain insights into the planning, execution, and management of guest services within a dynamic entertainment environment. Interns will engage in the daily operations of the Guest Relations and Guest Experience teams, assisting with various responsibilities during events and...

  • Guest Services Representative

    3 weeks ago

    Denver, Colorado, United States Crestline Hotels & Resorts Full time

    Guest Services Representative Job OverviewAs a Guest Services Representative, you will play a crucial role in ensuring a seamless experience for our guests. Your responsibilities will include:Facilitating the check-in and check-out processes for guestsManaging incoming phone inquiries and providing assistanceAddressing unique guest requests with...

  • Guest Services Representative

    4 weeks ago

    Denver, Colorado, United States Marriott International Inc Full time

    Additional Information Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY The role of a Guest Services Representative is not merely about facilitating a seamless check-in and check-out process. Instead, it involves crafting an experience that is both...

  • Guest Services Representative

    4 weeks ago

    Denver, Colorado, United States Marriott International Inc Full time

    Additional Information Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY The role of a Guest Services Representative is not merely about facilitating check-in and check-out processes. Instead, it revolves around crafting a memorable and distinctive...

  • Guest Services Coordinator

    4 weeks ago

    Denver, Colorado, United States Sage Restaurant Group Full time

    Sage Restaurant Group Front Desk AmbassadorWe are seeking a dedicated and service-oriented Front Desk Ambassador to enhance our guest experience. As part of Sage Restaurant Group, we are committed to excellence and aim to create memorable moments for our guests.Position OverviewAs a Front Desk Ambassador, you will respond professionally and courteously to...

  • Accounting Clerk

    4 days ago

    Denver, Colorado, United States SP+ Full time

    Job OverviewAt SP+, we're driven by our promise to make every moment matter for a world on the go. As an Accounting Clerk, you'll play a vital role in our team's success by ensuring the accuracy and efficiency of our financial operations.Key Responsibilities:Process customer payments and update receivables in a timely manner.Verify and resolve account...

Guest Relations Clerk

3 months ago

Denver, Colorado, United States City of Thornton Full time
Salary: $17.05 Hourly

Location : City of Thornton; Carpenter Recreation Center, CO

Job Type: Temporary Part-Time

Job Number: 24166

Department: Parks, Recreation, & Community Programs

Division: Recreation and Golf Temporary

Opening Date: 04/24/2024

Closing Date: Continuous

FLSA: Non-Exempt

WORK HOURS: HOURS VARY (SEE BELOW)

STATUS 2: FLSA NON-EXEMPT

DAYS/HOURS:

Varies but includes nights and weekends.

Under general supervision, performs cashier and receptionist duties at a city facility and performs related duties as required.

ESSENTIAL FUNCTIONS

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. The list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

Performs front desk services and operations by providing excellent customer service, including, as applicable, interacting with customers to answer questions and resolve problems, directing customers to proper locations, providing information, scheduling rooms, making reservations, checking equipment in and out, and assisting the public in general.

Controls facility admission, including collecting drop-in fees, I.D. verification, processing membership registrations and punch card sales, and dispensing photo I.D. cards.

Performs cash handling in accordance with city and department cash handling policies. This includes operating a cash register drawer and compiling daily cash balances and deposit reports.

Communicates effectively with center patrons in person and over the telephone to market and promote programs and services.

Communicates and enforces facility policies and procedures. Observes guest use and informs supervisors of improper facility or equipment use.

Assists in the maintenance of various records such as inventory, activity reports, receipts, memberships, reservations, and minor financial accounts.

Performs program registration during peak demand periods.

Assists with special projects as assigned.

May be required to work overtime.

May be responsible for working the opening and closing shift.

May train and mentor less experienced clerks on duties and procedures.

Performs other duties as assigned.

QUALIFICATIONS

Education/Experience:

This posting requires a high school diploma. Six months' previous customer service, receptionist, or experience dealing with the public, preferably in a related (i.e., recreation, arts, etc.) setting. Equivalent combinations of education and experience may be considered.

Licensing/Certification Requirements:

No specific licensing/certification requirements exist for this position.

Knowledge, Skills, and Abilities:

Knowledge of the policies, procedures and goals of the city of Thornton and the department.

Knowledge of general office practices and procedures.

Knowledge of basic mathematics, spelling, grammar, punctuation and vocabulary.

Knowledge of Rec Trac may be required.

Skill in organizing and managing multiple competing tasks.

Skill in maintaining filing systems.

Skill in working independently in the absence of supervision.

Ability to provide quality guest services.

Ability to handle money accurately, conscientiously, and honestly.

Ability to work in a high-usage, fast-paced environment.

Ability to understand and carry out written and verbal instructions.

Ability to understand and apply policies and procedures.

Ability to operate standard office equipment, including cash register drawer, personal computers, punch card sales equipment, camera, account balancing equipment, facsimile, photocopiers, and multi-line telephones.

Ability to use standard office equipment, computer equipment and software including word processing, data base management, spreadsheet applications and electronic mail.

Ability to establish and maintain effective working relationships with city employees and the general public.

Ability to deal with the public in a mature, effective, and responsible manner.

Ability to listen well and communicate effectively orally and in writing with various audiences.

Ability to maintain appropriate keyboard skills necessary for successful job performance.

Ability to read, interpret, explain, and enforce policies or procedures to constituents.

Physical and Mental Requirements:

While performing the duties of this job, the employee is required to sit, stand, walk, finger, talk, hear, see, and make repetitive motions for prolonged periods. This position is considered "Light Work" which involves exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee is required to have close visual acuity.

TESTING PROCEDURES

Examinations may include but are not limited to application screening beyond minimum qualifications; written, oral, practical exercise or any combination thereof or other job related assessment deemed appropriate by Human Resources.

Your application will be used as a screening tool. Completeness and accuracy are important Any false or untrue statements or material omissions in the application and related paperwork or during the selection process could disqualify you from consideration.

As a condition of employment, the city of Thornton conducts background investigations for all positions which may also include a review of credit report and/or driving record. A drug screen, physical, and/or psychological examination administered by a city-designated provider will be required for pre-determined positions.

The City of Thornton is an equal opportunity employer.

The City of Thornton offers employees an outstanding benefits package. Benefit eligibility is based on the status of the position. Please email to receive a copy of our 2024 Benefits Guide.

Benefits offered may include the following depending on the job type/status of the position:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life, Dependent Life & Supplemental Life Insurance Options
  • Voluntary Accidental Death & Dismemberment Policy
  • Flexible Spending Plan
  • Retiree Health Savings Plan
  • Pension Plan & Deferred Compensation Plans
  • Short & Long-term Disability Plans
  • Paid Holidays
  • Vacation & Sick Leave
  • Multilingual Incentive Pay
  • Recreation Pass
  • Wellness Program - Learn more
  • In-House Training Opportunities
  • Tuition Reimbursement
  • Employee Assistance Program
  • Flexible Schedules
  • Hybrid Schedules
01

Do you have a high school diploma or GED?
  • Yes
  • No
02

Do you have at least six months' previous customer service, receptionist, or experience dealing with the public? YOUR ANSWER MUST BE SUBSTANTIATED IN YOUR APPLICATION AND/OR RESUME (even if you are a current employee).
  • Yes
  • No
03

Based on your answer to the previous question, please describe in detail your experience in customer service, receptionist, or experience dealing with the public. If you answered "No" please enter "N/A".

Required Question