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Receptionist for busy optometry office

3 months ago

Poughkeepsie, New York, United States Poughkeepsie Optometry PC Full time
Job Description

We are in search of a reliable and friendly individual to join our team at the optometry office. The ideal candidate should have a mature approach and serve as the initial point of contact for our patients. It is essential to possess strong organizational skills, be outgoing, and have the ability to work autonomously with minimal supervision. Attention to detail, teamwork, and proficiency in learning new software are key qualities we are looking for. While prior office experience is beneficial, it is not mandatory. We are committed to training the right candidate who aligns with our values.

Responsibilities:
  • Welcoming and assisting patients while ensuring accuracy of their information, including demographic details and insurance records.
  • Verifying insurance benefits for patients.
  • Handling incoming calls, directing them appropriately, and taking messages when necessary.
  • Managing patient appointments, rescheduling as needed, and managing cancellations efficiently.
  • Collecting co-pays and any outstanding fees from patients.
  • Maintaining a professional and polished image at all times.
Additional Details:

Requirements: High School Diploma or GED, Proficiency in Data Entry, Strong Communication Skills.