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Receptionist - Customer Service Representative

2 months ago

Poughkeepsie, New York, United States The Pines at Poughkeepsie Center for Nursing & Rehabilitation Full time

{"h1": "Receptionist - A Meaningful Role at The Pines at Poughkeepsie Center for Nursing & Rehabilitation", "p": "At The Pines at Poughkeepsie Center for Nursing & Rehabilitation, we are committed to providing exceptional care and services to our residents and their families. As a Receptionist, you will play a vital role in fostering a positive and inclusive atmosphere within our facility by acting as the first point of contact for all residents, families, and visitors. This entry-level position offers a fantastic opportunity to earn while you learn more about long-term care and its many career opportunities.", "ul": [{"li": "Greet and assist visitors, residents, and families with warmth and professionalism"}, {"li": "Manage phone calls, emails, and inquiries promptly and efficiently"}, {"li": "Receives inquires and releases information in accordance with established policies and procedures"}, {"li": "Coordinate appointments, meetings, and resident activities"}, {"li": "Receives newspapers, mail, and gifts for residents"}], "h2": "What We Offer", "ul": [{"li": "Competitive compensation and benefits package"}, {"li": "Comprehensive training and mentorship"}, {"li": "Opportunities for professional growth and development"}, {"li": "Supportive and collaborative work environment"}, {"li": "The chance to make a meaningful difference in the lives of our residents"}], "h2": "What You'll Bring", "ul": [{"li": "High school graduate or equivalent preferred"}, {"li": "Ability to read, write and comprehend English"}, {"li": "Excellent interpersonal and communication skills"}, {"li": "Previous experience in a receptionist or customer service role preferred"}, {"li": "Proficient in using office equipment and computer applications"}, {"li": "Empathy and understanding towards the needs of residents and their families"}]