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Cash Application Specialist
3 months ago
Job Description:
The Cash Application Specialist is responsible for the support of the cash application process which includes the identification and matching of monies received by Chubb to the corresponding receivable, cash transfers, disbursements and mark-offs.
Job Responsibilities:
- Assume ownership and respond to customer (internal/external) billing correspondence, and inquiries in a customer-centric, efficient, accurate and professional manner to achieve an optimal outcome.
- Coordination across multiple business partners to provide end to end servicing, ensuring the complete resolution of customer inquiries.
- Effectively navigate multiple systems (proprietary systems) and applications to research, analyze and resolve customer inquires
- Work effectively in a team environment using professional interpersonal and communication skills
- Promptly monitor mailboxes and provide front-line support for inquiries and escalations
- Quality Control cash application and effectively report findings to management
- Perform other related duties as assigned