Current jobs related to Helpdesk Support Specialist - Washington - Equiliem

  • Helpdesk Support Specialist

    3 weeks ago

    Washington, Washington, D.C., United States Diaconia Full time

    About the RoleDiaconia is seeking a skilled Helpdesk Specialist to join our team. As a Helpdesk Specialist, you will provide technical support to internal and external users of our Information System.Key ResponsibilitiesProvide Tier-1 user support via email and occasional Teams callsCreate/modify user accounts and respond to all Helpdesk emails for...

  • Helpdesk Specialist

    11 hours ago

    Washington, Pennsylvania, United States Washington & Jefferson College Full time

    Job Title: Helpdesk SpecialistWashington & Jefferson College is seeking a highly skilled Helpdesk Specialist to join our Information Technology Services (ITS) team. As a Helpdesk Specialist, you will provide technical support to faculty, staff, and students, ensuring that they have access to the technology they need to succeed.Key Responsibilities:Provide...

  • PRISM Helpdesk Support

    3 weeks ago

    Washington, United States Aalis Management Consulting Full time

    Job DescriptionJob DescriptionAalis Management Consulting is an 8(a) certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) driven by the same principles that guide our armed forces. Founded by a US Army veteran, we take pride in our core values: excellence in reputation,...

  • Helpdesk Specialist

    7 hours ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job Title: Helpdesk SpecialistAt AHU Technologies Inc, we are seeking a highly skilled Helpdesk Specialist to join our team. As a Helpdesk Specialist, you will be responsible for providing technical support to end-users, resolving technical issues, and ensuring a high level of customer satisfaction.Key Responsibilities:Respond to and diagnose technical...

  • Helpdesk Specialist

    4 weeks ago

    Washington, United States Diaconia Full time

    Diaconia is looking for a talented Helpdesk Specialist to join our Amazing team! If you're looking to join a company that truly appreciates you and your talents, look no further! At Diaconia, we are committed to serving and caring for our colleagues, our clients and our community. Our team is made up of talented individuals who appreciate having the...

  • Helpdesk Support Specialist

    23 hours ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job SummaryWe are seeking a skilled Helpdesk Specialist to join our team at AHU Technologies Inc. The successful candidate will be responsible for providing technical support to end-users, troubleshooting issues, and ensuring timely resolution of problems.Key ResponsibilitiesRespond to and diagnose technical issues through discussion with users.Ensure a...

  • PRISM Helpdesk Support Specialist

    3 weeks ago

    Washington, Washington, D.C., United States Aalis Management Consulting Full time

    Job DescriptionAalis Management Consulting is a leading provider of IT services, driven by a commitment to excellence and a passion for delivering high-quality solutions. As a Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB), we take pride in our core values: integrity, innovation, and...

  • PRISM Helpdesk Support Specialist

    3 weeks ago

    Washington, Washington, D.C., United States Aalis Management Consulting Full time

    Job DescriptionAalis Management Consulting is a leading provider of IT services, driven by a commitment to excellence and a passion for delivering high-quality solutions. As a Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB), we take pride in our core values: integrity, innovation, and...

  • Helpdesk Support Specialist

    3 weeks ago

    Washington, Washington, D.C., United States 22nd Century Technologies Inc. Full time

    About the RoleWe are seeking a highly skilled and dedicated Helpdesk Technician to join our team at 22nd Century Technologies Inc.Key Responsibilities:Provide technical support to customers via phone, email, and in-person Troubleshoot and resolve technical issues in a timely and efficient manner Collaborate with internal teams to resolve complex technical...

  • Senior IT Helpdesk Specialist

    3 days ago

    Washington, Washington, D.C., United States YMCA Full time

    Senior IT Helpdesk SpecialistThe YMCA is a mission-driven organization that empowers individuals to reach their full potential. As a Senior IT Helpdesk Specialist, you will play a critical role in ensuring our technology infrastructure supports our mission and goals.Key Responsibilities:Provide expert-level support for complex technical issues, ensuring...

  • Senior IT Helpdesk Specialist

    6 days ago

    Washington, Washington, D.C., United States YMCA Full time

    Job SummaryWe are seeking a highly skilled Senior IT Helpdesk Specialist to join our team at the YMCA. As a key member of our IT department, you will be responsible for providing expert-level support for complex technical issues, ensuring timely and effective resolution.Key ResponsibilitiesProvide technical support for IT-related issues, including hardware,...

  • Helpdesk Specialist

    4 months ago

    Washington, United States AHU Technologies Inc Full time

    Job DescriptionJob DescriptionRole : Helpdesk SpecialistClient : DC GovernementLocation : Washington, DCJob Description :Responsibilities:1. Responds to and diagnoses problems through discussion with users.2. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.3....

  • Helpdesk Specialist

    16 hours ago

    Washington, Washington, D.C., United States Morph Enterprise Full time

    Job DescriptionMorph Enterprise is seeking a skilled Helpdesk Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users.Key Responsibilities:Respond to and diagnose technical issues through thorough discussion with users.Ensure timely resolution of problems, including...

  • Helpdesk Support Specialist

    23 hours ago

    Washington, Washington, D.C., United States Rishabh RPO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Helpdesk/ Customer Support Entry professional to join our team at Rishabh RPO. As a key member of our IT support team, you will be responsible for providing exceptional technical assistance to our clients and ensuring their IT needs are met in a timely and efficient manner.Key...

  • Manager IT Helpdesk

    4 weeks ago

    Washington, United States AdNetAccountNet Inc. Full time

    Title: Manager of IT Helpdesk Travel: Hybrid 2-3 days a week in the office Serving DC, NY, and LA Summary: The Helpdesk function is a vital component of the IT Department, central to fulfilling the IT mission: “To solve and collaborate in meeting organizational IT needs with secure, stable, and reliable solutions, focused on achieving high-end satisfaction...

  • Helpdesk Specialist

    24 hours ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job Title: Helpdesk/ Customer Support EntryJoin AHU Technologies Inc as a Helpdesk/ Customer Support Entry professional and be part of a dynamic IT operations environment. As a key member of our team, you will provide technical support to our clients and ensure their IT needs are met.Key Responsibilities:Provide technical assistance to computer system users...

  • Helpdesk Specialist

    1 month ago

    Washington, United States NTT DATA Services Full time

    Req ID: 292417 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Specialist to join our team in Washington, District of Columbia (US-DC), United States (US).NTT Data...

  • Helpdesk Specialist

    4 weeks ago

    Washington, United States NTT DATA Services Full time

    Req ID: 292417  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Specialist to join our team in Washington, District of Columbia (US-DC), United States...

  • Helpdesk Specialist Journeyman

    2 weeks ago

    Washington, Washington, D.C., United States Serigor Inc. Full time

    Job DescriptionAt Serigor Inc., we are seeking a highly skilled and experienced Helpdesk Specialist Journeyman to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring that they receive prompt and effective assistance with their technical issues.Key...

  • IT Support Specialist

    3 weeks ago

    Washington, Washington, D.C., United States Serigor Inc. Full time

    Job OverviewPosition: Helpdesk Specialist JourneymanCompany: Serigor Inc.Location: RemoteContract Duration: Long-termRole Summary:The Helpdesk Specialist Journeyman is responsible for delivering exceptional technical support to end users while ensuring compliance with established service level agreements. This role involves assisting with the installation,...

Helpdesk Support Specialist

3 months ago

Washington, United States Equiliem Full time
Our client is looking for a Helpdesk Support Specialist to support the Enterprise Standard Architecture V (ESA V) program, in Washington, DC

Location:
This position will be 100% onsite at the customer location in Washington, DCClearance: Public Trust security clearance required (Secret Clearance highly desired)

Job Duties:

  • Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base
  • Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail
  • Installation of specialty software which is not already packaged in SCCM
  • Removal of devices from the network as directed by Security
  • Assess issues and diagnose problems with printers
  • Install printer tonerESA V prides itself in providing high-quality customer support. A key part of the Helpdesk Support staff's job is interfacing with customers and leaving the customer with his or her problem resolved, in a very timely manner.

Required Education & Experience:

  • High School diploma with 5+ years of prior relevant experience
  • Customer service-focused attitude
  • Current Public Trust clearance
  • Ability to maintain a Public Trust clearance
  • Past experience providing IT (Tier II) support in a Windows office environment
  • Excellent written and verbal communication skills
  • Use of an ITSM ticketing system

Desired Requirements:

  • Past experience with Department of Justice components
  • Current Secret clearance or Public Trust#J-18808-Ljbffr