Helpdesk Specialist
13 hours ago
Washington & Jefferson College is seeking a highly skilled Helpdesk Specialist to join our Information Technology Services (ITS) team. As a Helpdesk Specialist, you will provide technical support to faculty, staff, and students, ensuring that they have access to the technology they need to succeed.
Key Responsibilities:- Provide Tier 1 technical support via phone, email, and web portal
- Diagnose and resolve technical issues with desktops, laptops, printers, and other devices
- Install, configure, and maintain hardware and software
- Work with vendors to resolve technical issues
- Perform regular maintenance to ensure systems are running optimally
- 1+ years of IT experience, preferably in a helpdesk role
- Knowledge of Windows and macOS operating systems
- Experience with hardware and software troubleshooting
- Strong communication and problem-solving skills
- A comprehensive benefits package, including health, vision, and dental coverage
- Generous leave time and tuition benefits
- A dynamic and supportive work environment
Washington & Jefferson College is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
-
Helpdesk Specialist
9 hours ago
Washington, Washington, D.C., United States AHU Technologies Inc Full timeJob Title: Helpdesk SpecialistAt AHU Technologies Inc, we are seeking a highly skilled Helpdesk Specialist to join our team. As a Helpdesk Specialist, you will be responsible for providing technical support to end-users, resolving technical issues, and ensuring a high level of customer satisfaction.Key Responsibilities:Respond to and diagnose technical...
-
Helpdesk Specialist
4 weeks ago
Washington, United States Diaconia Full timeDiaconia is looking for a talented Helpdesk Specialist to join our Amazing team! If you're looking to join a company that truly appreciates you and your talents, look no further! At Diaconia, we are committed to serving and caring for our colleagues, our clients and our community. Our team is made up of talented individuals who appreciate having the...
-
Helpdesk Support Specialist
3 weeks ago
Washington, Washington, D.C., United States Diaconia Full timeAbout the RoleDiaconia is seeking a skilled Helpdesk Specialist to join our team. As a Helpdesk Specialist, you will provide technical support to internal and external users of our Information System.Key ResponsibilitiesProvide Tier-1 user support via email and occasional Teams callsCreate/modify user accounts and respond to all Helpdesk emails for...
-
Senior IT Helpdesk Specialist
4 days ago
Washington, Washington, D.C., United States YMCA Full timeSenior IT Helpdesk SpecialistThe YMCA is a mission-driven organization that empowers individuals to reach their full potential. As a Senior IT Helpdesk Specialist, you will play a critical role in ensuring our technology infrastructure supports our mission and goals.Key Responsibilities:Provide expert-level support for complex technical issues, ensuring...
-
Senior IT Helpdesk Specialist
6 days ago
Washington, Washington, D.C., United States YMCA Full timeJob SummaryWe are seeking a highly skilled Senior IT Helpdesk Specialist to join our team at the YMCA. As a key member of our IT department, you will be responsible for providing expert-level support for complex technical issues, ensuring timely and effective resolution.Key ResponsibilitiesProvide technical support for IT-related issues, including hardware,...
-
Helpdesk Specialist Journeyman
58 minutes ago
Washington, Washington, D.C., United States AHU Technologies Inc Full timeJob Title: Helpdesk Specialist JourneymanWe are seeking a highly skilled Helpdesk Specialist Journeyman to join our team at AHU Technologies Inc. The successful candidate will be responsible for providing technical support to our clients, troubleshooting issues, and ensuring a high level of customer satisfaction.Job DescriptionKey Responsibilities:Provide...
-
Helpdesk Specialist
4 months ago
Washington, United States AHU Technologies Inc Full timeJob DescriptionJob DescriptionRole : Helpdesk SpecialistClient : DC GovernementLocation : Washington, DCJob Description :Responsibilities:1. Responds to and diagnoses problems through discussion with users.2. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.3....
-
Helpdesk Specialist
17 hours ago
Washington, Washington, D.C., United States Morph Enterprise Full timeJob DescriptionMorph Enterprise is seeking a skilled Helpdesk Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users.Key Responsibilities:Respond to and diagnose technical issues through thorough discussion with users.Ensure timely resolution of problems, including...
-
PRISM Helpdesk Support
3 weeks ago
Washington, United States Aalis Management Consulting Full timeJob DescriptionJob DescriptionAalis Management Consulting is an 8(a) certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) driven by the same principles that guide our armed forces. Founded by a US Army veteran, we take pride in our core values: excellence in reputation,...
-
Helpdesk Support Specialist
1 day ago
Washington, Washington, D.C., United States AHU Technologies Inc Full timeJob SummaryWe are seeking a skilled Helpdesk Specialist to join our team at AHU Technologies Inc. The successful candidate will be responsible for providing technical support to end-users, troubleshooting issues, and ensuring timely resolution of problems.Key ResponsibilitiesRespond to and diagnose technical issues through discussion with users.Ensure a...
-
PRISM Helpdesk Support Specialist
3 weeks ago
Washington, Washington, D.C., United States Aalis Management Consulting Full timeJob DescriptionAalis Management Consulting is a leading provider of IT services, driven by a commitment to excellence and a passion for delivering high-quality solutions. As a Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB), we take pride in our core values: integrity, innovation, and...
-
PRISM Helpdesk Support Specialist
3 weeks ago
Washington, Washington, D.C., United States Aalis Management Consulting Full timeJob DescriptionAalis Management Consulting is a leading provider of IT services, driven by a commitment to excellence and a passion for delivering high-quality solutions. As a Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB), we take pride in our core values: integrity, innovation, and...
-
Helpdesk Support Specialist
3 weeks ago
Washington, Washington, D.C., United States 22nd Century Technologies Inc. Full timeAbout the RoleWe are seeking a highly skilled and dedicated Helpdesk Technician to join our team at 22nd Century Technologies Inc.Key Responsibilities:Provide technical support to customers via phone, email, and in-person Troubleshoot and resolve technical issues in a timely and efficient manner Collaborate with internal teams to resolve complex technical...
-
Helpdesk Specialist
1 day ago
Washington, Washington, D.C., United States AHU Technologies Inc Full timeJob Title: Helpdesk/ Customer Support EntryJoin AHU Technologies Inc as a Helpdesk/ Customer Support Entry professional and be part of a dynamic IT operations environment. As a key member of our team, you will provide technical support to our clients and ensure their IT needs are met.Key Responsibilities:Provide technical assistance to computer system users...
-
Helpdesk Specialist
1 month ago
Washington, United States NTT DATA Services Full timeReq ID: 292417 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Specialist to join our team in Washington, District of Columbia (US-DC), United States (US).NTT Data...
-
Helpdesk Specialist
4 weeks ago
Washington, United States NTT DATA Services Full timeReq ID: 292417 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Specialist to join our team in Washington, District of Columbia (US-DC), United States...
-
Helpdesk Specialist Journeyman
2 weeks ago
Washington, Washington, D.C., United States Serigor Inc. Full timeJob DescriptionAt Serigor Inc., we are seeking a highly skilled and experienced Helpdesk Specialist Journeyman to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring that they receive prompt and effective assistance with their technical issues.Key...
-
Helpdesk Specialist Journeyman
2 months ago
Washington, United States AHU Technologies Inc Full timeJob DescriptionJob DescriptionTITLE: Helpdesk Specialist JourneymanLOCATION: Washington DC / OnsiteMINIMUM EDUCATION: Bachelors degree in IT, related field, or equivalent experience.REQUIRED EXPERIENCE: 8 yearsINTERVIEWS: Either Webcam or In PersonJob Description:The client helps is looking to add to its client Technical Support. The candidate should have...
-
Helpdesk Specialist Journeyman
4 months ago
Washington, United States AHU Technologies Inc Full timeJob DescriptionJob DescriptionTITLE: Helpdesk Specialist JourneymanLOCATION: Washington DCMINIMUM EDUCATION: Bachelors degree in IT, related field, or equivalent experience.REQUIRED EXPERIENCE: 10 yearsINTERVIEWS: Webcam interviewJob Description:A client is looking for someone with 6-10 years of experience. They will respond to and diagnose problems through...
-
Helpdesk Specialist Journeyman
4 months ago
Washington, United States Serigor Inc. Full timeJob DescriptionJob DescriptionJob Title: Helpdesk Specialist Journeyman (Onsite)Location: Washington, DCDuration: 12 Months+Job Description:Service/Incidents requests within the agency's Service Level Agreements Adhere to all Enterprise-wide security policies related to security and integrity of Districtowned Resources Provide assistance with...