Current jobs related to Front Desk Supervisor - Tucson, Arizona - Lodge on the Desert 306 North Alvernon Way | Tucson, AZ 85711

  • Front Desk Supervisor

    2 weeks ago


    Tucson, Arizona, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesGuest Service: Provide friendly,...


  • Tucson, Arizona, United States Wyndham Westward Look Grand R&Spa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Wyndham Westward Look Grand R&Spa. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a friendly and...


  • Tucson, Arizona, United States Wyndham Westward Look Grand R&Spa Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Wyndham Westward Look Grand Resort & Spa. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining the highest standards of...


  • Tucson, Arizona, United States Hyatt Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Miraval. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.Key Responsibilities:Process guest registrations and communicate hotel...


  • Tucson, Arizona, United States Wyndham Westward Look Grand R&Spa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Wyndham Westward Look Grand R&Spa. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a...


  • Tucson, Arizona, United States Hyatt Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Miraval. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.Key Responsibilities:Process guest registrations and communicate hotel...


  • Tucson, Arizona, United States Hyatt Full time

    About the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Miraval. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in creating a memorable and exceptional experience for them.Key Responsibilities:Process guest registrations and communicate hotel services...


  • Tucson, Arizona, United States Marriott Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at JW Marriott Tucson Starr Pass Resort & Spa. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and memorable experience for all.Key ResponsibilitiesProcess guest...


  • Tucson, Arizona, United States Equity LifeStyle Properties Full time

    We are seeking a highly skilled Front Desk Clerk to join our team at Equity LifeStyle Properties. As a Front Desk Clerk, you will be the first point of contact for our guests and residents, providing exceptional customer service and ensuring a memorable experience.Key Responsibilities:Provide information and respond to questions from guests and residents in...


  • Tucson, Arizona, United States United Urology Group Full time

    Job Title: Front Desk ReceptionistWe are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at United Urology Group. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and staff, while ensuring the smooth operation of our office.Key...


  • Tucson, Arizona, United States free-classifieds-usa Full time

    Front Desk Agent - OvernightWe are seeking a skilled and friendly Front Desk Agent to join our team at the JW Marriott Tucson Starr Pass Resort & Spa.Responsibilities:Provide exceptional guest service and create a memorable experience for our guests.Process operational needs, address guest requests, and complete reports in a timely and efficient manner.Take...


  • Tucson, Arizona, United States free-classifieds-usa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the JW Marriott Tucson Starr Pass Resort & Spa. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and memorable stay for our guests.ResponsibilitiesProcess guest arrivals and...


  • Tucson, Arizona, United States HYATT Hotels Full time

    Front Desk AgentAt Miraval, we foster a culture of individuality, authenticity, and creativity. Our team members embody the power of mindfulness, inspiring profound transformations in our guests' lives. We strive for balance, harmony, and equilibrium in all aspects of our work.Our Benefits PackageiAm Days: Enjoy a paid 8-hour experience at Miraval, twice a...


  • Tucson, Arizona, United States HYATT Hotels Full time

    Front Desk AgentAt Miraval, we foster a culture of individuality, authenticity, and creativity. Our team members embody the power of mindfulness, inspiring profound transformations in people's lives. Our balanced approach to work and life is rooted in harmony, inspiring us to strive for equilibrium in all aspects of our being.Our Comprehensive Benefits...


  • Tucson, Arizona, United States Texas Western Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn Tucson Airport. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesRegister guests into the hotel in a prompt and courteous...


  • Tucson, Arizona, United States Texas Western Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn Tucson Airport. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesRegister guests into the hotel in a prompt and courteous...


  • Tucson, Arizona, United States United Urology Group Full time

    Front Desk Receptionist Job DescriptionUnited Urology Group is seeking a highly skilled and compassionate Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and staff, while ensuring the smooth operation of our office.Key Responsibilities:Provide...


  • Tucson, Arizona, United States Medix Full time

    Medix is seeking a skilled Front Desk Receptionist to join our team. As a key member of our Primary Care Clinic, you will be responsible for providing exceptional patient care and administrative support. Your duties will include answering phone calls, verifying insurance, collecting co-pays, and scheduling patient appointments. You will work closely with our...


  • Tucson, Arizona, United States Medix Full time

    Medix is seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. Key Responsibilities: Answering phone calls and responding to patient inquiries, verifying patient insurance information, collecting co-payments, and scheduling patient appointments. Work Schedule: Hours vary between 7am-5pm, Monday through Friday. Compensation...


  • Tucson, Arizona, United States Tucson Dermatology Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Tucson Dermatology. The successful candidate will be responsible for providing exceptional patient service, managing patient accounts, and maintaining a smooth clinic flow.Key ResponsibilitiesMaintain accurate and up-to-date patient records, including...

Front Desk Supervisor

3 months ago


Tucson, Arizona, United States Lodge on the Desert 306 North Alvernon Way | Tucson, AZ 85711 Full time
Job DescriptionJob Description

Front Desk Supervisor

Lodge On The Desert

306 N Alvernon Way

Tucson, AZ 85711

Lodge On The Desert, an authentic Old Pueblo experience and Arizona landmark, is a 102-room boutique hotel designed for leisure and business travelers alike. Situated on five acres in Midtown Tucson, this hotel is just minutes from the Tucson Convention Center, University of Arizona, Davis-Monthan Air Force Base and Banner University Medical Center. Set against the majestic backdrop of the Santa Catalina Mountains, its charming hacienda-style accommodations, lush grounds, and historic charm make it Tucson's urban oasis and an Old Pueblo masterpiece.

Position Type: Full - Time (30 + hours per week as needed)

Hourly Pay Rate: $18.00 / hour

Schedule & Shift: Must be flexible / have open availability and be willing to work days, evenings, weekends, potential overnights and holidays as necessary. Shifts will depend on demands of business.

What benefits can you expect as a full-time, hourly employee at this hotel? Here are the details:

  • Medical, Dental & Vision Insurance Plans after 60 days
  • Voluntary benefits (i.e. critical illness, accident, group disability, medical bridge, and term life)
  • Paid Time Off & Holiday Pay
  • $25.00 incentive payout for positive reviews
  • Employee hotel discount rate
  • DailyPay - Never wait for a paycheck again Work today, get paid today With DailyPay, Atira Hotels employees have access to their pay on day 1 of work


Responsibilities:

Reports to: Director of Operations

Coordinates the activities of the hotel front office and related personnel as directed and provides support to the Director of Operations.

Corresponds with group and travel agents to answer special requests for rooms and rates.

Assists with sales and marketing efforts as directed.

Answers inquiries pertaining to hotel policies and services.

Note - Other duties as assigned by Director of Operations.

Job Requirements:

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.

You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.

Front Desk Supervisor Duties & Responsibilities:

1. Ensure Outstanding customer care at all times.

2. Maintains a friendly, cheerful, and courteous demeanor at all times.

3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.

4. Responds to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.

5. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.

6. Supervise daily shift process ensuring all team members adhere to standard operating procedures.

7. Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation.

8. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

9. Adhere to company credit limit/floor limit policies.

10. Allocate rooms to expected arrivals after checking the guest's preferences and special requests.

11. Build strong relationships and liaise with all other department's especially housekeeping, reservations, etc.