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Summary:
The Shift Supervisor shall oversee the daily operations of the residential program, activities, and care. The Shift Supervisor shall assist in coordination of care, staffing patterns, budgets, and environments that support the treatment philosophy. The Shift Supervisor shall work as part of a multidisciplinary team to provide the best care possible for the children and families in our care.
Essential Duties and Responsibilities – Child Treatment & Development:
- Must adhere to the agency philosophy and mission statement.
- Develop specific unit treatment goals for each child in conjunction with the treatment team. Attend treatment team meetings and coordinate care with members of youth's team.
- Develop, write, update, and implement treatment plans, monthly progress summaries, utilize assessment tools and oversee the implementation of the relationship-based philosophy in collaboration with the assigned Clinician.
- Develop specific unit treatment objectives in relation to the overall treatment goals as it relates to discharge plan and return to family, school, and community.
- Communicate with each client their goals and objectives in conjunction with their treatment plan.
- Ensure the youth's needs for special services are addressed with the Tx Team, Program Manager, and Clinician.
- Develop uniform, quality group experiences within the residential program.
- Observe children to detect indication of problems in physical and mental behavior.
- Assist in the coordination of all client visits with the client's assigned Licensed Clinician.
- Participate in weekly treatment meetings.
- Represent the unit in all appropriate meetings as basic treatment goals are developed with the client, family, referring agencies, and campus staff to re-evaluate, revise, and/or update during the client's time in residential care.
- Assist in the establishment of individual crisis management plans for each client in their unit with documented plans made available to all treatment team staff within ten days of admission.
- Work with the Program Manager on annual budget to reduce costs and spending as appropriate.
- Collects, organizes, and analyzes information about clients through records, tests, interviews, and professional resources to evaluate their interests, aptitudes, abilities, and personality characteristics for vocational and educational planning.
- Responsible for revising plan of care and scheduling case conferences.
- To be accessible to clients in crisis.
- To represent the cottage in all appropriate meetings as basic treatment goals are developed with the client/family referring agencies.
- Oversee program group activities.
- Assist with scheduling admissions and discharge dates in conjunction with the Case Manager.
- Attend team meetings to keep staff appraised of work with individual cases.
- Understand the cultural diversity of clients and team members to better serve our clients.
- Ability to develop mutually respectful relationships with our clients and their families.
- Ability to appropriately intervene to meet the needs of our clients and their families and to help our clients and their family members gain the skills and confidence to address issues and problems as they take place.
- Ability to work as a partner with other team members.
- Performs other related duties as required and assigned by the Program Manager and/or Operations Director.
- Transport children in agency vehicles off-campus.
Supervisory Responsibilities - Employee & Unit:
- Review applications and participate in screening and drafting reports.
- Employ and supervise staff to ensure that supervision and training is appropriately documented to remain in compliance with state mental health policy on competency requirements.
- Train and develop staff in the program philosophy including the value of structure, engagement, nurture, and challenge.
- Set staff goals, objectives, review and evaluate job performance.
- Determine work procedures and manage cottage schedules in conjunction with the Program Manager and Clinician.
- Maintain work relations and resolve grievances.
- Provide supervision to direct care staff and conduct personnel action when necessary.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- A Master's Degree in a Human Services field with minimum two years of experience in a child mental health setting, or a Bachelor's degree in Human Services field with a minimum of four years of supervisory experience; QP credential also required. Must have a valid driver's license with a good driving record.
Required Skills/Abilities
- Must have the ability to respond effectively within and cope with an environment that can be extremely stressful on the mind and body.
- Position requires driving agency vehicles as well as transporting clients.
- All potential job candidates must pass a drug screening test and an extensive background check.
Certificates, Licenses, Registrations
- A valid NC driver's license, at least three years of driving with a driver's license and clean driving record are required.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs, and lifting of individuals, which requires strength, coordination, endurance, and agility. In addition, there may be occasional contact with hostile individuals, and incumbents may be subjected to physical and verbal abuse while restraining children and adolescents.
The employee must maintain sufficient physical agility and stamina to intervene with violent, unruly, or uncooperative children and adolescents and must be able to exert the minimum necessary strength to restrain and subdue the youth. The employee must be agile enough to control and rapidly extricate him/herself and children and adolescents from buildings in case of an emergency. The employee must be capable of running a distance as required in the apprehension of a fleeing youth. Persons with any medical problems such as joint problems, obesity, arthritis, or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered.
I attest that I am physically capable of sustained, intense exertion and have no physical disability or condition (i.e., recent surgery, back or joint problems, obesity, arthritis, heart condition) that would prevent me from participating in the physical requirements of this position.
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