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Executive Administrative Assistant

3 months ago

Phoenix, Arizona, United States Amex Full time

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.


At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.


As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.

Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.

Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.

And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

Find your place in technology on #TeamAmex


The Risk Decision Technology is looking for a highly organized and thoughtfully engaged Executive Assistant to play a central and critical role in the success of the VP of Int Card & Risk Services Tech and their respective teams.

Given American Express' extensive professional development programs and trainings, there is an opportunity to grow professionally. Come join a team of Information Security professionals committed to serving our colleagues, members and shareholders.

Key responsibilities include:

  • Organize and proactively maintain calendars, including scheduling and rescheduling meetings across multiple global timezones.
  • Act as a point of contact for the VPs, answering inquiries, scheduling requests and insights from others.
  • Respond to others on behalf of the VPs, providing professionally written and spoken response that reflects the VPs brand and desired intent.
  • Make sure the VP is prepared for upcoming meeting objectives by confirming invites contain the necessary content, agenda and attachments, and ensuring the role of the VP in meetings is clearly defined.
  • Ensure VP has time scheduled in advance of critical meetings to prepare when necessary.
  • Coordinate domestic and international travel including air, hotel bookings, ground transportation. Liaise with other Amex offices to schedule onsite meetings and manage lastminute changes, as may be required.
  • Process monthly expense reports on a timely basis in line with company requirements.
  • Ensure timely followup on issues, commitments, and deadlines for the team.
  • Communicate effectively with team members and associated departments.
  • Procure office supplies and other departmental shipping needs.
  • Support Adhoc administrative and project work as directed by leadership.
  • Manage and maintain departmental distribution groups regularly and accurately.
  • Work closely with the teams to coordinate colleague engagement and culture activities such as Town Halls, Ask Me Anything Sessions, Coffee Chats, Team Buildings, etc.

Qualifications:

  • Demonstrable track record of supporting and working with leadership.
  • High School Diploma required
  • Associates Degree or administrative certification preferred or comparable work experience.
  • Ability to successfully and diplomatically interact with senior management and their support staff.
  • Strong written and verbal communication.
  • Excellent time management and organizational skills with a strong focus on speed and accuracy with an extraordinary attention to detail.
  • Proven ability to manage multiple priorities, work within deadlines, have a bias to act and execute across multiple initiatives/tasks.
  • Strong sense of teamwork with high personal accountability.
  • Proactively identify and anticipate problems, determine possible solutions, and actively work to resolve issues.
  • High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP tools and systems WebEx, MS Outlook, MS, Word, Excel and PPT, Ariba and Concur.
  • Strong interpersonal, relationship and networking skills to build and maintain professional relationships across all areas of American Express.
  • Able to operate with a high level of integrity for handling sensitive and confidential information.
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