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Customer Service Representative II

3 months ago

Fort Worth, Texas, United States Incora Full time

Welcome to our Incora Story Join us in our journey as a valuable member of our team.

We are in search of an outstanding professional to fill the role of Customer Service Representative.

As a key player in the aerospace industry's supply chain solutions, our focus is on our customers.

The Customer Service Representative II is responsible for nurturing customer relationships by delivering top-notch service. This role involves maintaining knowledge of sales policies, internal practices, and administration processes. The representative will collaborate with internal teams to address customer issues, handle account administration tasks, and ensure customer needs are met.

Above all, we seek individuals who embody our Incora Values and go above and beyond to exceed customer expectations.

  • Courage: Take ownership of challenges and issues.
  • Collaboration: Share knowledge and experiences with peers.
  • Commitment: Focus on meeting internal and external customer needs promptly.

What Incora offers: An enticing package that includes competitive salary and benefits, the opportunity to work in a state-of-the-art environment, and most importantly, a chance to be part of our Incora journey.

  • Eligibility for our incentive programs.
  • Generous paid holiday and vacation time.
  • Family-friendly policies, including paid parental leave.
  • Exclusive discounts for Incora employees.
  • Comprehensive insurance coverage and retirement plans.

If you are ready to contribute to the growth of the Incora Story and possess the qualifications we seek, we look forward to receiving your application.

Diversity & Inclusion: We are dedicated to fostering a diverse workplace and encourage candidates from all backgrounds to apply.

About You

  • Embrace the Incora philosophy and vision in all aspects of work.
  • Maintain current knowledge of customer requirements and distribution methods.
  • Build strong relationships with customers and internal teams.
  • Provide exceptional customer service for lasting relationships.
  • Respond promptly and professionally to customer inquiries.

Qualifications: 1-3 years of combined Sales and Customer Service experience required (preferably in the aerospace industry).

Schedule: Regular Full-time