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Leisure Travel Sales Manager

4 months ago

Adairsville, Georgia, United States Davidson Hospitality Group Full time
Property Description

Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.

Overview

Are you a dynamic and driven sales professional with a passion for creating unforgettable events? We are currently seeking an Event Sales Manager to join our team. In this role, you will use your creativity and sales skills to drive revenue by booking and managing events, from weddings to corporate conferences. The primary focus is to sell Banquet Food and Beverage with other responsibilities including menu planning, agenda setting and hotel meeting services. Other duties will include reviewing contracts and facilitating communication before, during and post event with hotel staff to ensure a high level of service. The Event Sales Manager will also contribute to site inspections, maintaining strong customer relationships and working as a team member with the sales and catering staff. The ideal candidate is a natural communicator with a proven track record of sales success and a passion for delivering exceptional customer service. If you thrive in a fast-paced, high-pressure environment and are looking to take your career to the next level, we want to hear from you Lucrative incentive plan and competitive salary offered

The Leisure Travel Sales Manager will work tactically within the scope of direction from the Director of Sales and is primarily responsible for the revenue generation of Leisure travel segments as defined by the hotels Revenue Strategy Team. This highly motivated individual will promote and develop new business, while maintaining existing client relationships for enhanced production. Priority will be given to candidates with strong experience in the Business Transient Market.

Responsibilities
  • CUSTOMER SERVICE: Deliver the best service, quality and value to every customer, every time. Maintain customer satisfaction as the driving philosophy of the business. Personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Commit to satisfying every guest. Level of service provided to major accounts and groups meet or exceed customer expectations.
  • FINANCIAL: Meet or exceed budgeted profit and margin of the department. Assist in preparing annual budget that accurately reflects the hotel's operations plan. Anticipate revenue/cost problems and manage the timing of discretionary expenditures. Analyze financial and operating information on an ongoing basis.
  • MANAGING THE BUSINESS: Analyze the hotel's demand segments, sources of business for each, and manages pricing and rooms inventory to maximize revenues and profits. Know the principle competition for each segment and leverage hotel's relative strengths against each. Identify and effectively react to major revenue opportunities on an ongoing basis. Meet or exceed sales goals for group bookings/corporate accounts, new leads, contacts and number of weekly sales calls. Maintain effective involvement with key community organizations. Demonstrate effective sales skills to obtain maximum RevPAR.
ESSENTIAL FUNCTIONS
  • Constantly. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
  • Constantly. Ensure compliance with appearance standards within sales team.
  • Constantly. Maintain a good working relationship with other departments, employees and guests.
  • Constantly. Maintain work area clean and organized.
  • Constantly. Operate sales department within forecasted expenses.
  • Constantly. Promote employee empowerment.
  • Constantly. Provide distinctly supreme service to sales guests/clients.
  • Constantly. Report all unsafe conditions immediately.
  • Frequently. Attend all mandatory meetings.
  • Frequently. Be involved in the community, professional organizations and chamber of commerce.
  • Frequently. Develop and maintain solicitation responsibility for all accounts.
  • Frequently. Perform in the capacity of any position supervised.
  • Frequently. Relate guest feedback to other departments.
  • Occasionally. Complete month-end sales reports.
  • Occasionally. Complete other duties as assigned by supervisor.
  • Occasionally. Develop promotions for the hotel to increase revenue opportunities.
  • Occasionally. Develop quarterly plans and actions for group segments.
  • Occasionally. Maintain lost business log.
  • Occasionally. Review market analysis to determine strategy toward potential discount periods, revenue maximization.
  • Occasionally. Other duties as assigned by Dept Head
Qualifications
  • Bachelor's degree in business, hospitality, or related field and/or 2+ years of hotel sales experience
  • Strong communication and interpersonal skills
  • Knowledge of event planning and logistics
  • Proficient in Microsoft Office and CRM software
  • 1 year food and beverage experience
  • Confident and professional appearance
  • Proactive sales approach, assertive and fast paced, driven to succeed
  • Understanding of market segment, competitor's strengths, weaknesses, economic trends, supply and demand
  • Time management skills
  • Being able to work on multiple projects with desired outcome for each
  • Creativity in designing events
Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
  • Three Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.