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Retail Assistant Manager

3 months ago

Scottsdale, Arizona, United States FAIRMONT Full time

Company Description

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space.

This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa.

The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's.

The only thing missing is you

What's in it for you:

  • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
  • Free meals at our onsite employee restaurant
  • Learning programs through our Academies designed to sharpen your skills
  • Great Medical and Dental benefits, 401K, Direct Deposit etc.
  • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit


The Retail Assistant Manager role is a full-time management position responsible for all aspects of managing retail stores on property.

Accountable to delivering sales plan through effective management/delegation of store and operational tasks. Retail Assistant Manager reports to the Retail Manager while supervising sales leadership team and store sales associates.

  • Coach, develop to maximize the success and selling potential of all sales associates
  • Set and reinforce clear and aligned expectations, performance, results and accountability with all associates
  • Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all initiatives
  • Ensure team communication; reinforcing that retail leadership at every level are focused and accountable to selling
  • Develop and grow a highly satisfied and loyal customer base through team follow up and accountability
  • Develop and drive company selling strategies that will be implemented by the retail leadership team
  • Build a store environment that is sharply focused on consistently delivering exceptional shopping experiences
  • Direct inventory management activities
  • Proactive Outlet Operation Execution (Business Preparation, Management Coverage, Communication)
  • Accountability of all outlet financials
  • Labor management, Control Costs Food Cost, Beverage Cost, COS, All Operating Expenses
  • Execute updated floor sets and product change over in outlets based on needs of the business and seasonal periods.
  • Act as manager on duty, when scheduled, to address customer service, vendor concerns, maintenance issues
  • Retail Leadership floor presence
  • Other duties as assigned

Qualifications

  • 3+ Years Retail Sales Management Experience
  • Must be fluent in Excel, Word, Power Point, Publisher, POS
  • Must have Maricopa County Food Handlers Card and AZ Liquor Server Certification
  • Proven ability to drive sales results through a strong level of business acumen
  • Demonstrated success in talent development/management
  • Strong communication skills and ability to foster a customer focused selling culture
  • Availability for varied weekly shifts including weekend, closing and peak shifts

Additional Information Your team and working environment**:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo
#BELIMITLESS
**#LI-JJ1