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Product Specialist
3 months ago
AutoNation Volvo Cars San Jose Position Overview The Product Specialist has the opportunity to interact with hundreds of customers to help guide them in their vehicle purchase.
Who Would I Interact With? This position interacts daily with Customers, Sales Managers, other Sales Associates, Financial Services Managers, Service Managers and Service Advisors, just to name a few.
What are the day-to-day responsibilities? Welcoming customers and listening to their needs Using a consultative selling process to match the best vehicle to the Customer needs Creating a great vehicle delivery experience for the Customer Following up with Customers to ensure satisfaction Prospecting through referrals and other creative approaches Setting and achieving targeted sales goals Gaining superior product knowledge to effectively help Customers Transition Customers to the Service Department to support their ownership experience Providing an exceptional customer experience to drive loyalty How will I know if I am successful? The performance of a Product Specialist is measured by achieving: Targeted unit sales and gross profit Targeted Customer Satisfaction Index What are the requirements for this job? High School diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Prior sales experience preferred but not required Demonstrated communication and interpersonal skills Organization and follow-up skills Experience and desire to work with technology Valid in-state driver's license and have and maintain an acceptable, safe driving record What are the opportunities for career growth? Our Associates have many choices for career growth and development after success in a Product Specialist roleOpportunities may include:
Sales Manager Financial Services Manager Service Advisor Company Overview AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs.
With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.
Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Benefits Click here to learn more about our Benefits. Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you. AutoNation is an equal opportunity employer and a drug-free workplace.