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Case Manager

3 months ago

Providence, Rhode Island, United States Child & Family Service Full time

This position is eligible for American Rescue Plan Act (ARPA) funds which includes a one-time $750 sign-on bonus payable after the completion of 90 days of employment as well as a monthly stipend of up to $694.50 which is based upon the hours worked in the previous month for as long as the funds are guaranteed by the State.


About Your Team

Your team will provide therapeutic counseling and case management to support families with children at risk of an out-of-home placement.

The primary goal of the program is to fortify the family structure from within by providing families with the ability to raise safe and healthy children.



What You'll Be Doing
You will provide home-based services to families who have members coping with physical, emotional, and/or social difficulties.

The Case Manager will identify the needs of families on their caseloads and then match them with appropriate services to promote and maintain wellbeing.

They will also work with a team of clinicians and community health workers to best meet the families' needs, supporting the clinicians' work in the home by helping families practice new skills.


Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:

  • Utilizes an in-home strengths-based model to provide a wide range of assistance and resources to families.
  • Completes interviews with clients, assessing their situations, needs, and goals, to determine the services required; connects families with resources throughout the state.
  • Implement individualized service plans developed by the families and the FSP team; examples include goals of connecting families to resources for basic needs and supporting improvement of communication among family members.
  • Consults with parents, teachers, and other school personnel to determine causes of issues such as truancy and misbehavior to implement solutions.
  • Provides training and support to parents and caregivers (i.e., assists caregivers in development of formal and informal support systems, helps provide parenting education appropriate to the developmental level of the family members, assists caregivers in navigating the housing system, etc.).
  • Provides support to individuals and families who are in crisis or are unable to provide proper care and nurturance for their children.

Who You Are

Requirements, Skills & Abilities:

  • Bachelor's degree in social work or related field required.
  • Experience working in child welfare, parent education or home-based services required.
  • Knowledge of child and adolescent development, family dynamics, substance abuse, and/or crisis intervention preferred.
  • Bilingual in Spanish preferred.
  • Strong organizational, critical thinking and time-management skills.
  • Basic computer skills required; knowledge of Microsoft Office 365.
  • Ability to communicate and effectively interact with a diverse population.
  • Collaboration and teamwork.
  • Must have a valid driver's license, proof of auto insurance and car registration.
  • Must authorize Child & Family to complete a motor vehicle records check.
  • The ideal candidate will be required to meet all background checks and medical clearances required for the position.

Physical Requirements
Direct Service Staff (Travel as part of position):
This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.

Travel Requirements

Site location:
Providence

Statewide travel required.

Equal Employment Opportunity

Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law.

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:

  • Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
  • Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
  • Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action

Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.


Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:

  • Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
  • Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experiences by marginalized communities such as BIPOC, people with disabilities LGBTQ+ communities and others.
o Demonstrate the ability to successfully deliver culturally responsive services.