![Cars Commerce](https://media.trabajo.org/img/noimg.jpg)
Field Account Success Manager
6 days ago
At Cars Commerce, we're fanatical about simplifying everything about car buying and selling.
We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail.
Whether through our No.1 most recognized marketplace, , our industry-leading digital experience, Dealer Inspire , our trade and appraisal technology, AccuTrade , or our new Cars Commerce Media Network , Cars Commerce is essential for success in the automotive industry.
No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it's built into the very fabric of our shared values.We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community.
Life at Cars Commerce makes it easy when we share the ethos to be Open to All , encouraging open-minded communication because we know diverse thinking yields better outcomes.
But critical to our success is Caring to Challenge and Taking Ownership , fueling a competitive spirit in a respectful environment where we think about tomorrow but act today.
At our foundation, we have integrity, Doing the Right Thing , even when it's hard.It's our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.
But don't take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience .We are among the top 20% being declared "Best" of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.
Our Field Account Success Manager works in-person with automotive retailers in each of our geographic market regions as the local authority for the Growth & Retention Team.
These leaders are responsible for ensuring the success, retention, and growth of clients by combining deep digital marketing experience, analytical acuity, and communication skills to deliver and defend data with our dealer clients.
As a Field Account Success Manager, you will work in-market with retailers alongside local Account Executives in your region. You will prepare and lead technical customer conversations centered on automotive digital marketplace and marketing solutions.You will champion value demonstration, leading with data and insight to drive retention, expansion, and greater value realized by customers, with emphasis on marketplace and media solutions customers of Cars Commerce.
This role reports directly to the Sr. Manager, Customer Growth & Retention.Responsibilities Include
Travel to and engage with at-risk clients in-person at dealerships in your region. Prepare to lead meetings, persuade with data, overcome resistance, and help clients achieve their objectives.
Work in partnership with Account Executives, Performance Managers, and Business Development Executives to craft and deliver compelling presentations that demonstrate authority and expertise in digital marketing, and that convince clients to act on data.
Convey technical information in a clear and understandable manner to both technical and non-technical audiences.Become the expert and authority on the health of all accounts across your region.
Analyze and segment accounts in your region, and design quarterly plans in partnership with local colleagues to engage customers, especially those most at-risk.
Innovate and develop new ways to monitor the health of each customer in your region, proactively monitoring for risk or disengagement.
Equip colleagues in your region to use your work, multiplying and amplifying the impact of your methods, furthering customer retention in your region.
Educate the team members with the correct technological know-how and draft out technical documentation if the need arisesAssist customers with dealer systems configurations that help them to better see and understand the value of your solutions. Help clients unlock the full potential of Cars Commerce products to realize their business outcomes. Act as a bridge between customer feedback and our product development teams, providing valuable insights to enhance our offerings.
Work closely with the entire Customer Growth & Retention Team to help organize and develop programs to support the strategic direction of Cars Commerce growth & retention effort.
Consistently demonstrate expertise of growth & retention techniques and company product/service offerings. Perform other related duties as needed, such as participating in various projects, pilot groups, or department initiatives.About You
3-5 years of experience preparing and leading presentations with dealer customers
Deep proficiency and skills with automotive industry digital marketing measurement systems including Google Analytics, Clarivoy, Vista Dash, etc.
Deep understanding of the competitive landscape for Cars Commerce offerings
Excellent organizational, interpersonal, and communication (written and verbal) skills.
Excellent planning and solutions selling experience
Motivated and comfortable working remotely in a home office as well as from the road/field
Ability to conduct in-depth presentations (internally and externally) that highlight key benefits, return on investment, and the value of our solution and services
Proven ability to identify and close sales opportunities
Demonstrated consistent quota attainment with a continuous desire to win
Experience in automotive, digital marketplace, or ad agency space is ideal
Strong business acumen
Exceptional time management skills with the ability to handle multiple projects simultaneously
Ability to work in a fast-paced environment while solving problems quickly and creatively
Self-motivated with an ability to work both independently and as a productive member of a team
Ability to learn quickly and adapt to change
Ability to interact with internal employees and dealer customers via phone, email, zoom, and in-person
Proficient in G-Suite, Salesforce, Slack, and Excel
Ability to travel (driving/flights) at least 50% of the time within your assigned territory
Our Comprehensive Benefits Package Includes
Medical, Dental & Vision Healthcare Plans
401(k) with Company Match + Immediate Vesting
New Hire Stipend for Home Office Set-Up
Employee Stock Purchase Program
Generous PTO
Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages
We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr-
Customer Success Manager
7 days ago
Dallas, Texas, United States Atica Global Inc Full timeAtica is the fastest-growing hotel revenue success solution provider in the USA. With clients across the USA & across major brands (Marriott, Hilton, IHG, Hyatt, Choice, Wyndham, Best Western, Sonesta, G6, etc.), Atica has proven expertise in working with hotels helping them grow their annual revenues and stay competitive in a hyper-competitive...
-
Customer Success Manager
7 days ago
Dallas, Texas, United States Steer Health Full timeSteer Health is revolutionizing the healthcare industry with the widely used AI-powered patient experience and growth solutions. If you're keen on joining us, take a moment to review the details before submitting your application. At Steer Health, we are dedicated to developing cutting-edge consumer engagement experiences, including care communication,...
-
Customer Success Manager
7 days ago
Dallas, Texas, United States Suse Linux Full timeAbout Us Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads,...
-
Client Success Manager
4 weeks ago
Dallas, Texas, United States Catapult Health Full timeOverview:Client Success ManagerLocation: Dallas, TX (Hybrid work location Dallas / Remote)The Client Success Manager is responsible for construction and execution of client specific strategic plans for their assigned book of business. In this critical role, you have the opportunity to impact the experience for every participant involved in the implementation...
-
Client Success Manager
3 weeks ago
Dallas, Texas, United States Catapult Health Full timeOverview:Client Success ManagerLocation: Dallas, TX (Hybrid work location Dallas / Remote)The Client Success Manager is responsible for construction and execution of client specific strategic plans for their assigned book of business. In this critical role, you have the opportunity to impact the experience for every participant involved in the implementation...
-
Customer Success Manager
7 days ago
Dallas, Texas, United States Highway Full timeAbout the Company:Highway is the fastest-growing freight tech provider in North America.We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers' networks, preventing fraud and increasing transparency. Serving and...
-
Customer Success Manager
7 days ago
Dallas, Texas, United States LTK (formerly rewardStyle & LIKEtoKNOW) Full timeLTK (formerly rewardStyle & ) Customer Success Manager - Unlimited Growth Potential Bachelor's Degree in business, marketing, or communications 2+ years experience in sales and/or account management Strong analytical and project management skills Excellent communication and presentation skills Dedication to operational excellence Adaptability in a...
-
Account Manager
7 days ago
Dallas, Texas, United States Bold Entity Full timeCompany DescriptionBold Entity is a branding, marketing, and public relations agency located in Dallas, Texas. We specialize in helping B2B businesses grow and strengthen revenue expansion. Our comprehensive and results-driven approach focuses on achieving business goals such as generating leads, increasing sales, translating a company mission into a...
-
Customer Success Manager
7 days ago
Dallas, Texas, United States Sana Commerce Full timeJob DescriptionJob DescriptionCompany DescriptionAt Sana Commerce, we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths. It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors, and wholesalers succeed by fostering...
-
Dallas, Texas, United States HD Supply Full timePreferred Qualifications Bachelor's degree in business administration or a related field.Territory is Dallas, TX3+ years of business-to-business sales experience.Competitive professional, experienced in sales, and the ability to build strong relationships and work well with a team.Proven track record of growth and overcoming challenges. Job Summary Exceeds...
-
Field Account Manager- Institutional- Dallas, TX
4 weeks ago
Dallas, Texas, United States HD Supply Full timeJob Description:Preferred Qualifications Bachelor's degree in business administration or a related field.Territory is Dallas, TX3+ years of business-to-business sales experience.Competitive professional, experienced in sales, and the ability to build strong relationships and work well with a team. Proven track record of growth and overcoming challenges. Job...
-
Field Account Manager- Institutional- Dallas, TX
3 weeks ago
Dallas, Texas, United States HD Supply Full timeJob Description:Preferred Qualifications Bachelor's degree in business administration or a related field.Territory is Dallas, TX3+ years of business-to-business sales experience.Competitive professional, experienced in sales, and the ability to build strong relationships and work well with a team. Proven track record of growth and overcoming challenges. Job...
-
Customer Success Manager
7 days ago
Dallas, Texas, United States Canary Technologies Full timeCanary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies is...
-
Manager, Field Sales
5 days ago
Dallas, Texas, United States CarGurus Full timeWho we areAt CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing...
-
Customer Success Manager
7 days ago
Dallas, Texas, United States JobTread Full timeFull Time, On Location | Dallas, TX | Base Salary + BonusJobTread is seeking dedicated individuals to join our growing Customer Success Team as a Customer Success Manager. This position is responsible for building a positive, supportive relationship with our growing client base.Strong Customer Success Managers demonstrate high technical aptitude, are...
-
Enterprise Customer Success Manager
2 weeks ago
Dallas, Texas, United States Contentsquare Full timeAs a member of our Enterprise Customer Success team, you will be instrumental in maximizing customer lifetime value and driving revenue growth within a multi-million dollar book of business of post-sales customers. You will be responsible for building lasting relationships – with executives, front-line leadership, and platform end users alike – from...
-
Customer Success Manager
7 days ago
Dallas, Texas, United States Oldcastle BuildingEnvelope Full timeThe Customer Success Manager will develop and implement, a robust customer success system that will support the Commercial Excellence team.This role will develop and implement sales strategies that align with the company's goals and objectives. Will work in collaboration with the Sales Operations team to analyze market trends and set sales targets for the...
-
Account Manager
6 days ago
Dallas, Texas, United States Electra Link Full timeAccount Manager - Dallas BranchCompany Overview:Founded in 1985, with offices in Houston, College Station, Dallas, San Antonio, and Austin, Electra Link remains at the forefront of technology. Our professional capabilities range from one network cable drop to turnkey multi-building installations and off-shore rig projects, including full audiovisual systems....
-
Customer Success Manager
7 days ago
Dallas, Texas, United States Cambium Learning Group Full timeThank you for your interest! At Cambium, we are on the lookout for passionate and talented individuals to join our team.If you have browsed through our current job openings but haven't found a suitable position, don't worry! We still want to hear from you. Take a look below and submit an application with us.When a fitting opportunity matching your skills...
-
Customer Success Manager
4 weeks ago
Dallas, Texas, United States Motorola Solutions Full timeCompany OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...