Sales Site Coordinator

2 weeks ago

Atlanta, Georgia, United States Hilton Full time

Hilton Atlanta and Towers is searching for a talented full-time Site Coordinator to join their Sales team This position will own the site visit process from start to finish and be responsible for coordinating amenities, handling VIP reservations, organizing transportation, conducting and/ or assisting with on-site visits or virtual visits. This is a customer facing role where this individual with act as the liaison between departments in the hotel.

As a Site Coordinator for the property operations team, you would also be responsible for providing administrative and clerical support in the hotel's continuing effort to deliver outstanding service and financial profitability.

The ideal candidate will be a passionate and outgoing individual. Hotel operations background is preferred. This is a wonderful position for someone looking to grow within sales. Knowledge of hotel systems (Delphi, OnQ, R&I, and Canva) is preferred.

Shift Pattern: Full availability is required/ This role will primarily be Monday - Friday/ Typical shift hours are 8:30AM -5:00PM

Pay Rate: $20.00 per hour

This position provides the director and managers of sales and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties. Assists on special projects as needed.

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
  • Flexible shifts and days off
  • Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
  • Mental health resources including free counseling through our Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • 401K plan and company match to help save for your retirement

**Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

  • Coordinate Projects and activities. This may involve attending meetings, researching companies/clients and acting upon assigned duties to coordinate the assigned project
  • Maintain communication with departments involved in the assigned project/activity
  • Site Inspection must be managed from start to finish. Ability to multi-task is key
  • Clerical work as assigned – Create Reservations, Purchase VIP gifts, Assign Transportation, Requests, Distribute Calendar Invites to Appropriate Personnel & Vendor Relations
  • Negotiate Costs Associated with Vendors, Daily Correspondence on Behalf of the Department, Use of Email System to Deliver and Accept Emails, Use of Various Microsoft Software to Implement Projects as Related to Each Site Visit
  • Create Banquet Event Orders within Delphi and distribute appropriately
  • Create and execute creative collateral for site visits so a knowledge of appropriate software (ie: Canva) would be beneficial.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Director of Sales and Events based upon the particular requirements of the company.

  • Attend all mandatory meetings
  • Maintain an organized environment
  • Maintain an appropriate par of client gifts
  • Maintain a good working relationship with other departments, employees, and guests
  • Research companies coming in to site to better understand needs of group
  • Research competing hotels to better understand competitive set

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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