Current jobs related to Bilingual Customer Support Representative - Charlottesville Virginia - ThisWay

  • Bilingual Customer Service Representative

    2 weeks ago

    Herndon, Virginia, United States Serco North America Full time

    About the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at Serco North America. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, utilizing your language skills to communicate effectively and resolve issues in a timely manner.Key...

  • Bilingual Customer Support Specialist

    4 weeks ago

    Mechanicsville, Virginia, United States KSI Auto Parts Full time

    Job OverviewKSI Auto Parts is in search of a dedicated and customer-focused Bilingual Customer Support Specialist. The ideal candidate will take charge of managing both incoming and outgoing communications, overseeing customer transactions, confirming details, and delivering outstanding service to our clientele in the automotive collision repair sector.Key...

  • Customer Support Specialist

    4 weeks ago

    Virginia, Minnesota, United States Progressive Insurance Full time

    Join a Leading Employer for DiversityIf you have a passion for assisting others and thrive in a dynamic setting, consider joining the customer support team at Progressive Insurance. In this role, you will handle incoming calls, providing support and establishing trust with our clients by addressing their specific needs while also suggesting additional...

  • Bilingual Customer Service Representative

    6 hours ago

    Virginia Beach, Virginia, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...

  • Verizon Customer Support Representative

    1 month ago

    Virginia Beach, United States PROSOL Inc. Full time $42,500 - $52,500

    Job DescriptionJob DescriptionWe are a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Verizon Customer Support Representative to...

  • Customer Sales Support Representative

    4 months ago

    Virginia Beach, United States REI Virginia Beach Full time

    Job DescriptionJob DescriptionRoyal Executives is a growing, privately owned sales and marketing company in the Virginia Beach area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented Customer Sales Support Representative to join our team! This is a full-time, entry-level position. Training will be...

  • Customer Service Representative

    4 weeks ago

    Charlottesville, United States Signature Flight Support Full time

    Job Description Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional,...

  • Customer Service

    4 weeks ago

    Virginia Beach, United States Liberty Tax Service Full time

    Take customer calls - provide accurate, satisfactory answers to their queries and concerns. De-escalate issues involving dissatisfied customers, offer patient assistance and support. Call clients and potential customers and aid in scheduling appointm Customer Service, Support, Representative, Service, Accounting, Retail, Customer

  • Bilingual Customer Service Representative

    4 months ago

    Virginia Beach, United States Capital Credit LLC Full time

    Job DescriptionJob DescriptionCustomer Service Representative/Collections Manager TraineeWe are seeking candidates to fill positions in an Auto Finance Company that will enable our company to continue its expansion plans throughout the United States.Ideal candidates will be proficient in communicating in both English and SpanishAnswer inquiries regarding...

  • Customer Service Representative

    4 weeks ago

    Virginia Beach, Virginia, United States JTH Tax LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at JTH Tax LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    4 weeks ago

    Virginia Beach, Virginia, United States JTH Tax LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at JTH Tax LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesCustomer Service:...

  • Customer Insights Analyst

    2 days ago

    Virginia Beach, United States Customer Labs Full time

    Designed Events Inc seeks a highly analytical and detail-focused professional to join their team as a Customer Insights Analyst. This role is essential for analyzing customer data to support strategic decisions, elevate the customer experience, and influence business strategies, marketing campaigns, and product development. Responsibilities: Analyze customer...

  • Customer Insights Analyst

    21 hours ago

    Virginia Beach, United States Customer Labs Full time

    Designed Events Inc seeks a highly analytical and detail-focused professional to join their team as a Customer Insights Analyst. This role is essential for analyzing customer data to support strategic decisions, elevate the customer experience, and influence business strategies, marketing campaigns, and product development. Responsibilities: Analyze customer...

  • Customer Insights Analyst

    2 days ago

    Virginia Beach, United States Customer Labs Full time

    Designed Events Inc seeks a highly analytical and detail-focused professional to join their team as a Customer Insights Analyst. This role is essential for analyzing customer data to support strategic decisions, elevate the customer experience, and influence business strategies, marketing campaigns, and product development. Responsibilities: Analyze customer...

  • Customer Insights Analyst

    4 weeks ago

    Virginia Beach, United States Customer Labs Full time

    Designed Events Inc seeks a highly analytical and detail-focused professional to join their team as a Customer Insights Analyst. This role is essential for analyzing customer data to support strategic decisions, elevate the customer experience, and influence business strategies, marketing campaigns, and product development. In this role you can expect to...

  • Customer Insights Analyst

    3 days ago

    Virginia Beach, Virginia, United States Customer Labs Full time

    Customer Insights AnalystCustomer Labs is seeking a highly analytical and detail-focused professional to join their team as a Customer Insights Analyst.This role is crucial for analyzing customer data to support strategic decisions, elevate the customer experience, and influence business strategies, marketing campaigns, and product development.Key...

  • Customer Service Representative

    2 weeks ago

    Virginia Beach, Virginia, United States Enerpac Full time

    **Job Summary:**Enerpac is seeking a highly skilled Customer Service Representative to join our Sales department in Ede, Netherlands. As a key member of our team, you will be responsible for providing exceptional customer support and driving business growth through effective communication and relationship-building.**Key Responsibilities:**Act as the primary...

  • Customer Service Representative

    2 weeks ago

    Charlottesville, United States Albemarle Heating & Air Inc Full time

    Albemarle Heating & Air - Customer Service Representative Are you a highly motivated individual who's ready to start a new career in the HVAC & Plumbing field? Do you enjoy solving problems and providing exceptional customer service? If so, Albemarle Heating & Air has an immediate opening in Charlottesville, VA. At Albemarle Heating & Air, we are dedicated...

  • Customer Service Representative

    5 days ago

    Charlottesville, Virginia, United States Malloy Ford Charlottesville Full time

    About the RoleWelcome to the job listing for the position of Cashier/Receptionist at Malloy Ford Charlottesville. As a key member of our team, you will be the first point of contact for our customers, providing exceptional service and creating a welcoming atmosphere from the moment they arrive.Job Summary:The Cashier/Receptionist plays a vital role in...

  • Customer Support Representative

    4 weeks ago

    Charlottesville, Virginia, United States Correct Craft Full time

    Customer ServiceCompany OverviewAt SeaArk Boats, we pride ourselves on our legacy of craftsmanship and commitment to quality since 1992. As part of the Correct Craft family, our dedicated team of over 150 professionals works collaboratively to create durable boats that foster cherished family memories. We believe in treating every team member as family, and...

Bilingual Customer Support Representative

3 months ago

Charlottesville Virginia, United States ThisWay Full time
Our partner is looking for a Bilingual Customer Support Representative in Charlottesville, VA.

The Bilingual Customer Support Representative (CSR) will act as a liaison, providing product/services information and resolving emerging problems that customers may face with accuracy, efficiency, and empathy.

Responsibilities

Communicate with customers by phone, email, and chat to provide appropriate solutions and alternatives with follow-ups to ensure resolution.

Keep records of customer interactions, process customer accounts, and analyze customers' needs.

Speak to individuals in the education space in an effective and thorough manner.

Build sustainable relationships and trust with customers through open and interactive communication.

Update and use a CRM database (e.g., Salesforce).

Prepare a variety of professional documents for internal and external customers.

Assist in logistics coordination for trainers conducting professional development training in the field.

Coordinate material and equipment shipments to clients.

Apply critical thinking and problem-solving skills.

Support and manage both the internal and external knowledge base.

Work closely with other departments to support organizational projects.

Provide feedback to internal teams on products and services.

Provide accurate, valid, and complete information using the right methods/tools.

Requirements

Proficiency with word processing, spreadsheet, and database software (Microsoft Office Suite).

Ability to work independently.

Must be bilingual.

Customer orientation and ability to quickly adapt and respond to different types of personalities.

High standards of professionalism and confidentiality.

Ability to multi-task, prioritize, and manage time effectively.

Ability to develop and maintain effective working relationships with other departments, outside agencies, and the general public.

Excellent oral and written communication skills.

Comfortable working remotely and in an office setting.

Familiarity with CRM (Salesforce) systems and practices.