Front Desk Agent

2 weeks ago


Peoria, Illinois, United States Petersen Hotels The Hotels at Grand Prairie Full time

Petersen Hotels / The Hotels at Grand Prairie is seeking friendly, customer service-driven individuals for our Front Desk Agent positions.

Full-Time and Part-Time shifts available. Previous experience is a bonus, but not required. We offer flexible schedules based on job, school or childcare needs. On-site training available. This posting is for any and all shifts, that can be discussed at interview.

RESPONSIBILITIES:

  • Check in customers using computer programs and equipment and provide guests with directions to their room
  • Inform customers of all onsite amenities and any relevant information that is needed to use them
  • Handle and resolve guest complaints
  • Invoice and bill guests for their stay and services used
  • Communicate with guests to better understand their individual needs to provide them with the best service possible

BENEFITS

Petersen Hotels Benefits:
Competitive compensation based on experience
Holiday Pay
Optional medical, dental, vision, and life insurance for part and full-time positions
Paid Time Off
Discounted Rates
401K Retirement Plan
Opportunities for Advancement
On-site Training Programs
Flexible Schedules
Career Stability

Petersen Hotels locations:

  • Holiday Inn & Suites at the Hotels at Grand Prairie Peoria, 7601 N. Orange Prairie Rd, Peoria, IL 6161
  • Hampton Inn & Suites by Hilton at the Hotels at Grand Prairie Peoria, 7806 N. Route 91, Peoria, IL 6161
  • Wingate by Wyndham at the Hotels at Grand Prairie Peoria, 7708 N Route 91, Peoria, IL 6161
  • Country Inn & Suites by Radisson at the Hotels at Grand Prairie Peoria, 5309 W.Landens Way, Peoria, IL 6161
  • Candlewood Suites at the Hotels at Grand Prairie Peoria, 5300 W. Landens Way, Peoria, IL 6161
  • Holiday Inn Express & Suites Morton, 140 E. Ashland St, Morton, IL 61550

Job Types:
Full-time, Part-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Morning shift
  • Night shift
  • Overnight shift
  • Weekends as needed

Work setting:

  • Inperson

Work Location:
In person
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