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Hotel Front Desk Guest Agent

3 months ago

East Peoria, United States Holiday Inn Express – East Peoria, Riverfront Full time

Do you need a flexible work schedule?

**We have that**

**Holiday Inn Express & Suites**,** in East Peoria**, is currently adding a **Full-Time**, **Front Desk Agent** to our team

**Shift Hours**: 3pm-11pm **Scheduled Days**: 5 Days a Week

**Who We Are**:
Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

**Essential Duties and Responsibilities**:

- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Other duties as required with the department.

**Qualifications and Requirements**:

- Previous hotel or relevant customer service experience
- Proficient in Microsoft Excel, Word, and Outlook
- Ability to work weekends

**Hotel Address: 1100 Bass Pro Drive, East Peoria, IL**

EOE/AA/Disabled Veteran