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Registration Manager

3 months ago

San Francisco, California, United States Sutter Health Full time

Organization:

CPMC-California Pacific Med Center - Mission Bernal

Position Overview:

Responsible for daily departmental operations of all registration and admitting functions. Primary duties are to implement standardized processes and best practices; carry out the concept of one team, assist in monitoring compliance with regulatory, accreditation, and safety standards; monitor every day activities and maintain an effective working relationship with internal customers and all key department managers. Leads and assists in achieving the overall patient and physician experience to standard service levels.

Job Description :

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Business Administration, Healthcare or related field

TYPICAL EXPERIENCE:

8 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

Working knowledge and understanding of insurance and medical terminology

General knowledge of patient access financial counseling functions in acute and non-acute settings.

Demonstrates leadership skills and ability to provide constructive and timely feedback to team members to support continuous improvement.

Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.

Able to handle difficult circumstances and make sound business decisions with little direction.

Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.

Knowledge of emerging treads and how it impacts operations.

Job Shift:

Day/Evening/Night

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Occasionally

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Number of Openings:

1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $44.40 to $66.60 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.