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Patient Registration Specialist

2 months ago

San Marcos, California, United States Christus Health Full time

Overview:

The Patient Access Representative plays a crucial role in ensuring a smooth and welcoming entry for patients into our healthcare facilities. This position is essential for establishing encounters for patients who qualify for our exceptional service standards. The representative is tasked with maintaining accurate data entry, which includes demographic and financial details for each patient account.

Patient Access is responsible for adhering to various procedural requirements, such as verifying insurance, obtaining authorizations for services, and managing collections for patient responsibilities, including any outstanding balances. The representative's efforts directly contribute to the financial success of patient services.

Moreover, the Patient Access team ensures compliance with federal regulations, as well as standards set by JCAHO and the Department of Health. Effective communication is key, as representatives interact with patients, families, healthcare providers, insurance companies, and third-party payers.

This role demands a professional demeanor, strong communication abilities, and excellent organizational skills. Dependability, flexibility, and a collaborative spirit are essential attributes for success in this position.

Qualifications:

  • High school diploma or equivalent is required.
  • Preferred: One year of experience in Patient Access, hospital registration, medical office, billing/collections, or a similar customer service role.

Employment Type:

Full Time

Equal Employment Opportunity:

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