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Pharmacy Account Executive

3 months ago


Chicago, Illinois, United States Elevance Health Full time

Location:
Must be within a 50 mile radius of Waukesha, WI; St. Louis, MO; Indianapolis, IN, Chicago, IL or Louisville, KY. Position has both office/remote expectations.


A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care.

The Pharmacy Account Executive is responsible for providing advanced customer service representation and strategic planning for large accounts.

How You Will Make An Impact

Provides strategic planning and account management for large accounts.
Directs and manages the administration of contractual requirements and obligations.
Manages the new and renewal implementation process for accounts.
Interfaces with operations to ensure smooth delivery of services.
Maintains ongoing account relationships at multiple levels throughout the customers' organizations.
Makes recommendations for improvements to meet customers' expectations.

Provides both on-site and off-site customer service, which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefit and enrollment issues.

Coordinates open enrollment meetings, renewal process and training sessions. Makes routine account visits.

Minimum Requirements


Requires a BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background.

Travels to worksite and other locations as necessary.

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