Associate Account Manager

2 weeks ago


Doral, Florida, United States ADP Full time

ADP is hiring an

Associate Account Manager .
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as
ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on
ADP technology, and more.

You carry the weight of
ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change your #1 goal is to help clients who have between employees.

Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client.

There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day.

You have a way with clients that builds rapport, establishes trust, and shines with professionalism.

Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on.

As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
A little about

ADP:


We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more.

We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.

We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.

As part of our deep DEI commitment, our CEO has joined the

OneTen

coalition to create one million jobs for Black Americans within ten years.

Learn more about DEI at
ADP on our YouTube channel:

http:

//adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now
To learn more about Client Services at
ADP ,watch here:

https:

//adp.careers/Client_Services_Videos

WHAT YOU'

LL DO:

Responsibilities
What you can expect on a typical day:

Be a Trusted Advisor and Problem Solver.


You will use your wide breadth of expertise to help
ADP's clients solve problems for time-sensitive issues by taking a broad perspective to resolve issues and provide solutions.

You will take the initiative to seek answers and positive outcomes.
Build Relationships.


You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction.

You hold yourself to the highest ethical standards and live
ADP's core value of "Integrity is Everything."
Educate and Provide Recommendations.

You will leverage your
ADP product and services knowledge to help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.
O

rganize.

You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE
:

Required Qualifications
You have at least

one year

of experience in a customer service environment.
You can work overtime hours during peak seasons.
A college degree is great but not required. What's more important is having the skills to do the job.

Other acceptable experiences could include:

Experience noted above OR

Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.


YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself

in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong


by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

Grow your career

in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn

through ongoing training, development, and mentorship opportunities.
Be your healthiest.

Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being.

We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

Join a company committed to giving back

and generating a lasting, positive impactupon the communities in which we work and live.
Get paid to pay it forward.

Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today
Diversity, Equity, Inclusion & Equal Employment Opportunity at

ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including:

race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.

Hiring decisions are based upon
ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at

ADP:



ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.

We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

Click

to learn more about
ADP's culture and our full set of values.

#J-18808-Ljbffr
  • Accounting Manager

    2 weeks ago


    Doral, Florida, United States Flow Life Full time

    About the Company Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings. Fulfilling our mission will require an exceptional group of people whose collective output is...

  • Account Manager

    2 weeks ago


    Doral, Florida, United States Calev Systems Full time

    Flexible Remote We seek a highly motivated individual to join our team as a Print Media Account Manager to manage vendors and projects. This person will receive individual training from our staff of seasoned professionals. The production-focused Client Experience and Account Manager will be involved in all aspects of production, purchasing, and execution of...

  • Manager, Accounting

    2 weeks ago


    Doral, Florida, United States EBG Full time

    Job DescriptionThe Manager, Accounting will have an integral role in the Accounting & Finance team which includes the day-to-day accounting operations and compliance functions. In collaboration with the Accounting team, the role will be responsible for the period-end close process and partner with management to drive continuous improvement in accounting...


  • Doral, Florida, United States STERIS Canada Corporation Full time

    Select how often (in days) to receive an alert:Job Title:Client Services Account Manager Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position Summary At STERIS SPM, Client Services Account Managers serve as the primary...


  • Doral, Florida, United States JobSquad Staffing Solutions Full time

    Job Description Job Description The JobSquad Solutions Team is currently looking for an Operation Account Manager to work at a company located in Doral, FL area Job Title Operation Account Manager (Generator experience) Position Location DORAL; FL 33166 Pay/hours for the position $75 annualsPLEASE READ:This company is dedicated to the Energy industry; you...

  • Account Manager

    2 weeks ago


    Doral, Florida, United States City Wide Facility Solutions Full time

    DO YOU WANT A CAREER IN B2B SALES? COME WORK FOR USCity Wide is a privately held company that emphasizes a dedication to serving others with excellence in all that we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.City Wide Maintenance is looking for outgoing, dynamic individuals...

  • Accounting Manager

    2 weeks ago


    Doral, Florida, United States Aston Carter Full time

    Senior Accountant Position at Aston CarterJoin our team as a Senior Accountant at Aston Carter, where you will be responsible for developing and maintaining accounting principles and best practices to ensure accurate and timely financial statements. Your role will involve implementing best practices, ensuring adherence to US GAAP reporting methods, and...


  • Doral, Florida, United States The TemPositions Group of Companies Full time

    About the RoleThe Account Manager will help support the day-to-day operations of the School Professionals Miami. In this role, the Client Representative will manage all aspects of client services to ensure client satisfaction and serve as a point person in personnel, compliance matters and maintaining relationships to fulfill business orders.Responsibilities...

  • Accounting Manager

    2 weeks ago


    Doral, Florida, United States Miami Marketing Solutions Full time

    Accounting ManagerFull-time Salaried PositionIndustry Segment: Marketing ServicesWe are looking for a skilled Accounting Manager to play a key role on our growing team. You'll be responsible for recording all our financial transactions including purchases, sales, receipts, and payments, and posting information to accounting journals and QuickBooks. The ideal...

  • Account Manager

    2 weeks ago


    Doral, Florida, United States Martin Grant Associates Full time

    A hybrid opportunity as an employee benefits account manager for an industry leader awaitsEmployee Benefits Account Manager:Responsible for the day-to-day management of their assigned book of businessWorks closely and collaboratively with the internal service team, Benefits Consultants, and/or Client Executives to ensure service deliverables meet and exceed...

  • Account Manager

    2 weeks ago


    Doral, Florida, United States aescape Full time

    Aescape is looking for an Account Manager to lead partner management for a Miami and South Florida book of business. You'll be collaborating cross functionally with our sales and product teams as we launch and scale our product across the southeast. This is an amazing opportunity for you to own the relationship with leading companies in the wellness,...

  • Account Manager

    2 weeks ago


    Doral, Florida, United States Alivi Full time

    SUMMARYAs an Account Manager within Alivi, you will serve as an integral day-to-day leader for clients. You will manage and measure their success, defined as overall contract profitability, portfolio expansion and retention. It will be your goal to increase revenue, while working with COE partners in the organization to ensure cost-effective execution of...


  • Doral, Florida, United States AssistRx Full time

    The Senior Account Manager cultivates and maintains AssistRx's relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist's features and services. The Pharmaceutical Account Manager presents...

  • Account Manager

    2 weeks ago


    Doral, Florida, United States Kentech Full time

    Company DescriptionKENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as - 1st consumer background checking system of its kind, and ClarityIQ a high-tech/high-touch investigative case management system.MISSIONWe're on a mission to help the world make clear and informed hiring...

  • Account Manager

    2 weeks ago


    Doral, Florida, United States GateSource HR Full time

    Job DescriptionGateSource HR Energy & Power Division is partnering with an industry leader, distributor of premium brands for the Marine industry. To support its growth, we are looking for a Sales Operation Manager to play a pivotal role in the organization of their marine business line in the Caribbean region.If you're passionate about the marine industry,...


  • Doral, Florida, United States Ascendo Full time

    Overview: We are in search of a skilled Accounting Manager with a specialization in consolidations to join our dynamic finance team. This role will be pivotal in managing and overseeing the consolidation of financial statements from multiple business units, ensuring compliance with accounting standards, and providing timely and accurate financial reports to...

  • Account Manager

    2 weeks ago


    Doral, Florida, United States Integrated Power Services Full time

    Who We Are:Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical, and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement.IPS...


  • Doral, Florida, United States DOZR Full time

    Job Description Job Description Salary:DOZRis a marketplace for the online rental of heavy equipment. Our platform helps contractors of all sizes find the equipment rentals they need anywhere, anytime, and instantly compare prices from thousands of equipment suppliers across North America. Founded by experienced construction veterans, DOZRis disrupting the...


  • Doral, Florida, United States RoadSafe Traffic Full time

    TitleAccount Manager * Business Development (Miami, FL) DescriptionPosition Summary:The Account Manager is responsible for existing key customer accounts and development of new customers in a given territory. The Account Manager must build and maintain a strong relationship with the customer. They will be the lead point of contact for all key customer...


  • Doral, Florida, United States Bacardi Full time

    [Please note this is a Direct Search led by Bacardi. Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs.] Job Description Your Opportunity You will join a team of dynamic activation managers across the country while being responsible for achieving the organization's strategic and commercial goals with a selection of our...