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Medical Practice Representative
3 months ago
Description:
Serves as the dedicated liaison for patient access improvements. Responsible for monitoring and backfilling providers schedules in a multi-disciplinary, high-volume medical practice to ensure smooth-functioning office and excellent patient relations. The Medical Practice Representative interacts with patients, insurance companies, providers, and other health care professionals in preparation for the patient's clinic visit.
- Assists with patient follow up and coordination of care that does not require intervention from a clinician (removing unconfirmed appointments, confirming appointments, verifying insurance, finding appointments, etc.), enabling clinics to operate at maximum capacity.
- Provides general support services for the department including but not limited to answering telephone calls, taking messages, sending appointment reminders, letters, and correspondence, researching information, and assisting in solving problems.
- Provides other related administrative support which may include benefits verification, authorization management and case documentation.
- Assists with reporting, data tracking, gathering, organization and dissemination of information.
Additional Skills & Qualifications:
- Must have excellent computer skills and customer service.
- Must have at least 1+ yrs in healthcare administrative type role, front desk, med sec, scheduling etc.
- Must have excellent communication skills.
- EPIC experience.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
