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District Installation Manager
3 months ago
Summary of Duties and Responsibilities:
The District Installation Manager (DIM) will be responsible for managing all installation projects for their district to ensure that projects are completed on time, within budget in line with the margin expectations for the job with a focus on customer satisfaction. The DIM will lead a team of Project Managers, Installation Technicians and Installation Scheduler to drive installation projects.
This position will report directly to the District General Manager with regular interaction with the Regional Project Administrator and Region Finance Manager as required. This position will have regular interaction with Procurement, and National and Regional Account Sales.
Major Duties and Responsibilities:
- Mentors and coaches Installation Scheduler on an as needed basis.
- Ensures that Installation Technician team is fully productive to drive completion of all installation projects assigned to the district
- Hires and develops Installation Technicians and Project Managers
- Reviews and approves time cards for Installation team with a focus on managing overtime costs
- Builds and manages a network of subcontractors to drive timely completion of projects and ensure revenue delivery
- Manages and monitors improvement processes and tools for delivery and quality improvement, increased operating efficiency, increased customer satisfaction and cost reduction.
- Coordinates with sales and technical teams as need for project delivery
- Assists with monthly forecasts as required.
- Drives project profitability by reviewing POC jobs to ensure revenue and costs are aligned.
- Assists with periodic inventory processes.
- Other duties as assigned.
- Bachelor's degree in business-related discipline or equivalent experience
- Minimum of 3-5 years of managerial/supervisory operations experience in the electronic security or related industry.
- Minimum of 3-5 years of hands-on project management for large projects in the electronic security or construction industry.
- Ability to coordinate and communicate with various vendors and external contacts
- Requires a highly motivated individual with a combination of professional business and interpersonal skills.
- Must be a leader with the ability to communicate effectively (oral/written), interact well with internal and external customers, and demonstrate problem solving skills.
- Must be proficient in the use of Excel, Word, Outlook, PowerPoint, ERP system (MS Dynamics/Solomon preferred) and other computer and online systems.
- Must be detail-oriented and organized with the ability to multi-task
- Occasional lifting of parts and equipment as needed (up to 25 lbs); ability to sit and stand for long periods of time and operate a keyboard, phone etc.
- Ability to travel via conventional means on an as needed basis and maneuver through customer sites and/or construction sites.
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.