Resident Services Coordinator

7 days ago


Silver Spring, Maryland, United States Sage Ventures LLC Full time
Resident Services Coordinator

Company Description:
Sage Ventures is a dynamic real estate development company dedicated to creating vibrant communities that enhance the lives of our residents. With a focus on innovation and excellence, we strive to deliver exceptional living experiences through our residential properties.

Job Description:
As a Resident Services Coordinator, you'll play a key role in fostering a welcoming and enriching environment for residents. Youll act as a resident advocate, community resource navigator, maintenance liaison, providing an impact to residents and building a strong sense of community.

Responsibilities:
  • In a Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for the property
  • Serve as the primary point of contact for the property, greeting all customers, residents, and guests
  • Record resident service requests and ensure timely follow-up
  • Exhibit excellent customer service while investigating and resolving resident concerns
  • Assist team members with administrative or office needs such as assembling move-in packets and lease packets, etc
  • Process and type daily correspondence; post various notices at residences when needed
  • Act as the information liaison between the Property Manager and residents
  • Ensure excellence in curb appeal and continuous inspection of common areas and desk for cleanliness
  • Advise Property Manager or appropriate team member of conditions in the community affecting the residents safety, reporting any residential dissatisfaction
Benefits:
  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance plans
  • Retirement savings plan with employer matching
  • Paid time off, including vacation, sick leave, and holidays
  • Professional development opportunities and tuition reimbursement
  • Employee discounts on housing and other company services
  • Fun and collaborative work environment with a supportive team
  • Opportunities for career advancement within a growing company
Qualifications:
  • Minimum one-year of experience in property management industry
  • Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved
  • Must possess a positive and professional demeanor in all interactions, under all circumstances
  • Previous experience in leasing, sales, or customer service preferred
  • Strong communication and interpersonal skills
  • Knowledge of fair housing laws and regulations
  • Proficiency in Microsoft Office Suite and property management software
Join our team at Sage Ventures and become part of a company that values integrity, innovation, and excellence in everything we do. If you are passionate about real estate and committed to providing exceptional service, we want to hear from you Apply now to embark on a rewarding career as a Leasing Consultant with Sage Ventures.

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