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Resident Services Coordinator
7 days ago
Company Description:
Sage Ventures is a dynamic real estate development company dedicated to creating vibrant communities that enhance the lives of our residents. With a focus on innovation and excellence, we strive to deliver exceptional living experiences through our residential properties.
Job Description:
As a Resident Services Coordinator, you'll play a key role in fostering a welcoming and enriching environment for residents. Youll act as a resident advocate, community resource navigator, maintenance liaison, providing an impact to residents and building a strong sense of community.
Responsibilities:
- In a Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for the property
- Serve as the primary point of contact for the property, greeting all customers, residents, and guests
- Record resident service requests and ensure timely follow-up
- Exhibit excellent customer service while investigating and resolving resident concerns
- Assist team members with administrative or office needs such as assembling move-in packets and lease packets, etc
- Process and type daily correspondence; post various notices at residences when needed
- Act as the information liaison between the Property Manager and residents
- Ensure excellence in curb appeal and continuous inspection of common areas and desk for cleanliness
- Advise Property Manager or appropriate team member of conditions in the community affecting the residents safety, reporting any residential dissatisfaction
- Competitive salary and performance-based bonuses
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plan with employer matching
- Paid time off, including vacation, sick leave, and holidays
- Professional development opportunities and tuition reimbursement
- Employee discounts on housing and other company services
- Fun and collaborative work environment with a supportive team
- Opportunities for career advancement within a growing company
- Minimum one-year of experience in property management industry
- Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved
- Must possess a positive and professional demeanor in all interactions, under all circumstances
- Previous experience in leasing, sales, or customer service preferred
- Strong communication and interpersonal skills
- Knowledge of fair housing laws and regulations
- Proficiency in Microsoft Office Suite and property management software
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