Technical Writer

2 weeks ago

Austin Texas, United States Allied Consultants, Inc. Full time

Overview:
Allied Consultants, Inc.

is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas.

We are currently seeking an experienced Technical Writer to be a key resource on a technical services team.


Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan.


Candidates selected for interview will be required to undergo criminal background checks and may be required to complete a drug screen in accordance with Federal and State Law.

Offers of Employment are contingent on a successful background check

Allied Consultants is an equal opportunities employer.

Responsibilities:


Client's Governance, Risk, and Compliance team is in need of a Technical Writer, Level 2 to perform technical writing assistance with updating Cybersecurity documentation.

General duties shall include, but are not limited to, the following:

Develop and maintain standard operating policies and procedures (SOPs) and other technical documents

Responsible for all phases of document generation including research, writing, customer verification, incorporating updates and delivery

Coordinate meetings and collaborate with internal subject matter experts to collect and interpret input

Receives requests, plans and organizes work, and reports progress to management

Ensures compliance with all Federal, State, and agency laws, rules, policies, and procedures

Perform other duties as assigned.

Qualifications:

Minimum Requirements:
Years

Skills/Experience

4-7

Producing high level documentation in a technology environment

4-7

Strong working knowledge of Microsoft Office Suite, (Word, Excel, Outlook, PowerPoint, Visio, and SharePoint) and Adobe Acrobat Pro

4-7

Knowledge of and familiarity with Cybersecurity concepts

4-7

Skill writing and/or editing technical or business documents

4-7

Skill communicating with professional staff to develop positive effective working relationships and establish credibility, trust and confidence

4-7

Experience conducting high-level research with significant independence

4-7

Ability to deliver high-quality documentation paying attention to detail

4-7

Ability to quickly grasp complex concepts and make them easier to understand in text and graphics integrity and profiling source data

4-7

Ability to produce appropriate documentation for the intended audience

4-7

Ability to write user friendly operating procedures

4-7

Ability to work under pressure and successfully manage multiple overlapping deadlines

4-7

Ability to be self-motivated, proactive, work independently, and effectively manage your time

4-7

Ability to communicate effectively orally, in writing and on the telephone

4-7

Skilled at building strong customer relationships with excellent customer service

4-7

Knowledge of Texas State Government structure and the Texas Legislative process

4-7

Writing in a standard writing style, such as APA, MLA, or CMS.

4-7

Writing for style preferences, such as gerunds, active voice, etc.

Preferred:
Years

Skills/Experience

3-5

Knowledge and familiarity with NIST SP 800-53

3-5

Knowledge and familiarity with Texas Cybersecurity Framework, Texas Administrative Code 202, or the Texas Controls Standards Catalog


Graduation from an accredited four-year college or university with major course work in business, English, education, or a related field is required plus one year of full-time experience in technical writing, journalism, or communications work.

One year of full-time qualifying experience may be substituted for each year (30 semester hours) of education.

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