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Technical Writer
3 months ago
Technical Writer
Austin Texas
Contract: long term
TERM OF SERVICE
Services are expected to start as soon as possible.
DESCRIPTION OF SERVICES
Texas Workforce Commission (TWC) requires the services of **one (1) Technical Writer**, hereafter referred to as Worker(s), who meets the general qualifications of **ITSAC Technical Writer, Level 2** and the specifications outlined in this document for TWC.
All work products resulting from the project shall be considered “works made for hire” and are the property of TWC. TWC may include pre-selection requirements that potential Vendors (and their Workers) submit to and satisfy criminal background checks as authorized by the Texas law. TWC will pay no fees for interviews or discussions, which occur during the process of selecting a Worker(s).
TWC’s Governance, Risk, and Compliance team is in need of a Technical Writer, Level 2 to perform technical writing assistance with updating Cybersecurity documentation. General duties shall include, but are not limited to, the following:
- Develop and maintain standard operating policies and procedures (SOPs) and other technical documents
- Responsible for all phases of document generation including research, writing, customer verification, incorporating updates and delivery
- Receives requests, plans and organizes work, and reports progress to management
- Ensures compliance with all Federal, State, and agency laws, rules, policies, and procedures
- Perform other duties as assigned.
WORKER SKILLS AND QUALIFICATIONS
Worker should be qualified to serve as a “**Technical Writer**”, **Level 2** under the Texas Department of Information Resources (DIR) IT Staff Augmentation Contract guidelines.
**Minimum Requirements**:
**Years**
**Skills/Experience**
4-7
Producing high level documentation in a technology environment
4-7
Strong working knowledge of Microsoft Office Suite, (Word, Excel, Outlook, PowerPoint, Visio, and SharePoint) and Adobe Acrobat Pro
4-7
Knowledge of and familiarity with Cybersecurity concepts
4-7
Skill writing and/or editing technical or business documents
4-7
Skill communicating with professional staff to develop positive effective working relationships and establish credibility, trust and confidence
4-7
Experience conducting high-level research with significant independence
4-7
Ability to deliver high-quality documentation paying attention to detail
4-7
Ability to quickly grasp complex concepts and make them easier to understand in text and graphics integrity and profiling source data
4-7
Ability to produce appropriate documentation for the intended audience
4-7
Ability to write user friendly operating procedures
4-7
Ability to work under pressure and successfully manage multiple overlapping deadlines
4-7
Ability to be self-motivated, proactive, work independently, and effectively manage your time
4-7
Ability to communicate effectively orally, in writing and on the telephone
4-7
Skilled at building strong customer relationships with excellent customer service
4-7
Knowledge of Texas State Government structure and the Texas Legislative process
4-7
Writing in a standard writing style, such as APA, MLA, or CMS.
4-7
Writing for style preferences, such as gerunds, active voice, etc.
**Preferred**:
**Years**
**Skills/Experience**
3-5
Knowledge and familiarity with NIST SP 800-53
3-5
Knowledge and familiarity with Texas Cybersecurity Framework, Texas Administrative Code 202, or the Texas Controls Standards Catalog
Graduation from an accredited four-year college or university with major course work in business, English, education, or a related field is required plus one year of full-time experience in technical writing, journalism, or communications work. One year of full-time qualifying experience may be substituted for each year (30 semester hours) of education.
**Job Types**: Full-time, Contract
Pay: $50.00 - $55.00 per hour
Experience level:
- 7 years
Schedule:
- 8 hour shift
**Experience**:
- Technical Writing: 5 years (required)
Ability to Commute:
- Austin, TX (required)
Ability to Relocate:
- Austin, TX: Relocate before starting work (required)
Work Location: In person
