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Integrated Services Group Lead

3 months ago


Oak Ridge, Tennessee, United States Oak Ridge National Laboratory Full time

Requisition Id13055

Overview:

The Integrated Operations Support Division (IOSD) at Oak Ridge National Laboratory (ORNL) is seeking qualified applications for the position of Integrated Services Group Lead. The IS manager will lead Facility and Operations' (F&O) efforts to implement ORNL's space management program, provide agile tools and information systems, and support F&O's drafting and engineering systems teams.

Major Duties/Responsibilities:

  • Provide direct line management of the Space Management team, the Information Systems team, and the Drafting and Engineering Systems team.
  • Support development and implementation of the space management program.
  • Support F&O's drafting and design team to include F&O's configuration management program.
  • Support continuous improvement of F&O software tools and integrated systems including, but not limited to, asset management, work requests, and facility monitoring.
  • Coordinate and lead customer-centric projects for F&O systems, drafting and design efforts, and space management, including but not limited to project specification, plan development, and customer communication interfaces. Examples include development of improved customer interface with a work order system, efficient parking density monitoring and tracking, and space moves and planning.
  • Support continuous improvement of F&O's internal and external customer support functions.
  • Collaborate with internal and external partners:
    • Maintenance teams, front-line supervisors, and programming teams to deliver easy-to-use, right-size software solutions to assist with field work.
    • ORNL's space counsel, maintenance, and renovation teams to execute ORNL's space management program.
    • System engineers and complex facility managers for drafting and documentation in support of F&O's configuration management program.
  • Collaborate with IOSD's leadership team to identify opportunities for continuous improvement and optimization.
  • Provide mentoring and career growth opportunities to group members.
  • Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace-in how we treat one another, work together, and measure success.
Basic Qualifications:
  • BS degree in a science, engineering, or technical-related field with a minimum of 10 years of relevant experience.
  • A minimum of 3 years of demonstrated experience leading technical projects or teams.
Preferred Qualifications:
  • Industry certifications, including but not limited to:
    • Project Management Professional (PMP)
  • Previous information and asset management systems experience.
  • General knowledge and field experience with asset management databases and work order systems.
  • Must possess strong verbal and written communication skills to present ideas, findings, and recommendations in a logical, concise manner.
Visa Sponsorship:

Visa sponsorship is not available for this position.

Special Requirements:

Work involves various physical requirements and working conditions. As such, a pre-hire physical will be required after an offer is made.

Q clearance: This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

Benefits at ORNL:

ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits includethe following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan,Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: or call

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.

Nearest Major Market: Knoxville