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Product Specialist
3 months ago
- Ourisman Volkswagen Volvo of Bethesda is in search of a dedicated product specialist to contribute to the expansion of our thriving sales department and deliver exceptional experiences to our customers.
About the Company
- Founded in 1921 by Benjamin Ourisman, with a Chevrolet dealership in Washington, Ourisman Automotive Group has now grown to over 17 locations and is currently managed by the 4th generation of the Ourisman family.
- Mr. Ourisman's philosophy demands that customer satisfaction is paramount - every customer should leave completely satisfied, ensuring their return by any means necessary.
What We Provide
- Competitive Compensation
- Career Growth Opportunities
- Mentorship Program
- Paid Training
- Comprehensive Benefits including Medical, Dental, Vision, Life and Disability
- 401 K plan
- Paid Vacation
- Saturday Lunches
- Year-end BONUS
- Monthly Salary of $4500 or More
Roles and Responsibilities
- Warmly welcome and assist clients entering the lot to initiate the sales process
- Engage in meaningful conversations with clients to grasp their requirements
- Help clients in selecting a vehicle that aligns with their preferences
- Act as the resident expert on vehicles, knowledgeable about product offerings, optional packages, and the latest technology
- Personalize the vehicle delivery process, ensuring clients comprehend the vehicle's functionalities
- Regularly follow up using the dealership's Customer Relationship Management System (CRM)
- Participate in a 90-day training program
- Work 39-50 hours per week
Qualifications
- Demonstrate an enthusiastic and energetic attitude consistently
- Adaptability to acquire knowledge of new technologies
- Maintain a professional and well-groomed appearance
- Possess excellent verbal and written communication skills
- Exhibit strong listening skills
- Work effectively in a team environment
- Hold a valid driver's license with a clean driving record as per dealership standards
- Willingness to undergo a pre-employment background check
- No prior experience required