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Client Service Specialist

2 months ago

Bethesda, Maryland, United States Madison Reed Hair Color Bar Full time
About the Role

We are seeking a highly skilled and enthusiastic Client Service Specialist to join our team at Madison Reed Hair Color Bar. As a Client Service Specialist, you will be the face of our Hair Color Bar, providing exceptional customer service and ensuring a seamless guest experience from arrival to departure.

Key Responsibilities
  • Provide outstanding customer service and support to guests, addressing their needs and concerns in a timely and professional manner.
  • Act as a liaison between guests and the Hair Color Bar team, ensuring smooth communication and a positive experience.
  • Develop and maintain a thorough knowledge of Madison Reed products and services, making recommendations to guests and driving sales.
  • Contribute to achieving monthly sales goals and other key performance indicators, including retail sales, services, and memberships.
  • Ensure the Hair Color Bar meets company standards for cleanliness, merchandising, inventory, and company asset security.
Requirements
  • Entry-level experience in customer service or retail sales, with a preference for salon or beauty industry experience.
  • Effective communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Comfortable operating point-of-sale systems and adapting to new technology.
What We Offer

As a Client Service Specialist at Madison Reed Hair Color Bar, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a competitive salary range of $16.70 to $18, with opportunities for growth and advancement within the company.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong desire to succeed in a fast-paced environment, we encourage you to apply for this exciting opportunity.