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Front Desk Coordinator
3 months ago
Introduction:
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Front Desk Coordinator with CareNow you can be a part of an organization that is devoted to giving back
Benefits:
CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues.
The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, longterm care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- Employee Health Assistance Fund that offers free employeeonly coverage to fulltime and parttime colleagues based on income.
_ Note:
Eligibility for benefits may vary by location._
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the CareNow family We will give you the tools and resources you need to succeed in our organization.
Job Summary and Qualifications:
We have an exciting opportunity for a motivated medical office or outpatient
team leader with in-depth knowledge of the
insurance verification process,
training team members, and providing a great
patient experience.
Grow your leadership skills and come make a difference with us. We are an amazing team that works hard to support each other, our staff and our patients. We are seeking a phenomenal addition, like
you
Job Summary and Qualifications
- Monitor patient flow to ensure clinic is operating efficiently including monitoring wait times and the Web Checkin process, scheduling, insurance verification
- Assist with management of daily clinic operations including ensuring the clinic is opened and closed in appropriately and in a timely manner.
- Supervise and train front desk staff to ensure that all financial policies, timekeeping/attendance, established practices, and standards are followed.
- Assist with managing individual or team performance including managing visitor issues or complaints and providing necessary followup training to staff when needed.
- Create a work schedule for all patient representatives based on clinic needs.
- Partner with marketing to correctly implement and maintain marketing programs.
- Prepare for and successfully completes clinic audits, reviews, and surveys.
- This position is required to work alternate shifts and may be required to float to other clinic locations
You Will Need:
- 1+ year of experience in a medical office setting with indepth knowledge of insurance verification process.
- 1+ year of experience of team lead / training experience is preferred.
- Experience using an EHR system
- To obtain a BLS Certification is required within 30 days of start.
- Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification.
The CareNow Urgent Care Clinic hours of operations are Monday through Friday from 8am - 9pm, Saturday 8am - 8pm, and Sunday 8am - 5pm.
CareNow
delivers quality, convenient, patient-centered urgent care
with unparalleled service. We are in more than 100 urgent care clinics** around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resou