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Customer Service Representative

2 months ago

Conroe, Texas, United States DeMontrond Full time
About the Role

We are seeking a highly skilled and professional Receptionist to join our team at DeMontrond Automotive Group. As a Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service.

Key Responsibilities
  • Front Desk Operations: Manage the front desk area, ensuring a clean and organized environment for clients and staff.
  • Client Communication: Greet and assist clients, respond to inquiries, and provide information about our services and products.
  • Administrative Tasks: Perform various administrative duties, such as data entry, filing, and photocopying.
  • Team Collaboration: Work closely with other departments to ensure seamless communication and efficient service delivery.
  • Problem Resolution: Address client concerns and resolve issues in a professional and courteous manner.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-3 months of related experience and/or training.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in administrative software.
About Us

DeMontrond Automotive Group is a family-owned and operated dealership with a rich history dating back to 1953. We are committed to providing exceptional customer service and building long-term relationships with our clients.