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Central Scheduling Coordinator

4 months ago

East New London Connecticut, United States Yale New Haven Health Full time

Overview:


To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.

These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Coordinates The Scheduling Of Outpatient Client Appointments In A Positive And Effective Manner.

EEO/AA/Disability/Veteran

Responsibilities:

  • Shows Courtesy, Respect And Dignity In All Customer Interactions And Shows Organizational Support
  • Maintains At All Times Patient Privacy And Confidentiality.
  • Obtains Necessary Documentation For Insurance And Pre-Certification. Stays Current And Demonstrates A Working Knowledge Of Existing Insurance Requirements.
  • Performs All Tasks Related To Operations In Scheduling Office As Needed To Ensure Efficient Office Operations.
  • Sets Up, Organizes And Maintains Ongoing Systems, Ie. Files, Reports, Record Keeping Systems To Ensure Efficient Operations.
  • Completes Activities Within Assigned Time Frames.
  • Exhibits Ability To Prioritize Activities.
  • Consistently Communicates With Service Departments To Meet The ?Out Of The Norm? Needs For Patients And Requesting Physicians.
  • When Required, Assists Other Staff Members During Peak Times.
  • Has Knowledge Of Procedures Performed In All Departments Supported By The Radiology Scheduling Service.
  • Accurately Schedules Single/Multiple Procedures Requested For An Individual Patient As Specified By Department Requirements.
  • Meets Performance Expectations For Customer Serviced, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
  • Provides Other Duties As Assigned Or Directed To Ensure Smooth Operations Of The Department.
  • Population Served
  • Newborn (Birth ? 1)
  • Pediatric (1 ? 12)
  • Adolescent (13 ? 18)
  • Adult (19 ? 64)
  • Geriatric (65yrs +)
  • All
  • Not Applicable
  • Qualifications/Requirements

Qualifications:

EDUCATION
High School Diploma Required/Associate's Degree With Medical Terminology Preferred.

EXPERIENCE
One To Three (1-3) Years Experience In A Medical Setting; Medical Terminology, Computer/Keyboarding Experience; Scheduling And/Or Registration Experience Required.

SPECIAL SKILLS
Excellent Proven Communication Skills For Physician, Patient, Employee And Managerial Interaction. Ability To Use Independent Judgment With Minimum Supervision.