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Quality Assurance Specialist- Part-Time- Evenings-Monday through Friday
3 months ago
WSI Trash & Recycling Quality Assurance Specialist Job Description
WSI Trash & Recycling Valet is hiring a Quality Assurance Specialist to provide operation support in Salt Lake County & Utah County Utah. This role is essential for ensuring the highest standards of service in our trash and recycling valet operations. The successful candidate will be responsible for observing and monitoring the performance of valet technicians to ensure compliance with all operational, safety, and recycling protocols.
Employment Type: Part time
Work Week: Monday through Friday
Scheduled Start: 6:00 PM
Average Shift Length: 3-4 Hours
Pay: $18-$20 an hour
Responsibilities
- Conduct regular on-site observations of trash and recycling valet technicians to ensure compliance with company standards and local regulations.
- Monitor and assess the adherence to safety protocols and procedures during service operations
- Evaluate the effectiveness of trash and recycling collection practices, including the separation and disposal of recyclable materials.
- Ensure that the aesthetics and cleanliness of the community are maintained post-service, verifying that no debris is left behind.
- Prepare detailed reports based on findings from site visits, highlighting areas of compliance as well as areas needing improvement.
- Communicate effectively with management and operational teams to provide feedback and recommendations based on observations and assessments.
- Support the continuous improvement of service quality by collaborating with other team members and contributing to training initiatives.
- Other duties as assigned
Qualifications
- Must be conscientious, reliable, and exhibit a friendly and helpful attitude towards on-site management and residents.
- Must be authorized to work in the United States and must be willing to be subject to a criminal background check.
(Each background check is reviewed on a case-by-case basis. Prior charges or convictions doesn't necessarily disqualify.)
- A valid Driver's License and ability to operate a motor vehicle in Utah is required.
(Valid documentation included but not limited to Auto Liability Insurance and Driver's license must be maintained.)
- Must be able to physically lift and transport up to 50 lbs. and able to work in indoor and outdoor environments during various weather conditions.
- Must be able to ascend or descend stairs and walk for prolonged periods of time.
- Must be at least 18 years old
- Ability to speak, read and write in English
- Possess a smartphone with an active data plan and location services enabled
- Experience with G-suite preferred.
- Excellent observational and problem-solving skills.
- Strong communication and interpersonal skills.
- Detail-oriented with a commitment to excellence.
- Proficiency in data analysis and report writing.
Work Environment
This role involves frequent on-site visits which require the ability to navigate various weather conditions and physical settings. The candidate should be prepared for significant outdoor activity and direct interaction with service personnel.
Equal Opportunity Employer Statement
WSI Trash & Recycling Valet is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Company Description
WSI Trash & Recycling Valet, established in 2010 in Utah, is a proud family-owned and majority women-operated business, renowned for pioneering Trash and Recycling Valet services. We are committed to excellence, having earned accolades for our top-tier services, and we strive to foster a supportive and inclusive workplace. Our Service Technicians are essential to our success, playing a vital role in the communities we serve. We are excited to announce our recent expansion into Nevada and Idaho, further extending our reach beyond our longstanding Utah base. This growth allows us to enhance our team and expand the impact of our services. Additionally, we are dedicated to sustainability, continuously implementing eco-friendly practices in our operations to reduce environmental impact. Our commitment to green initiatives not only benefits the planet but also aligns with the values of our clients and communities.
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