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Supply Chain Analyst
3 months ago
Whole Foods Market, a leader in natural and organic foods is dedicated to quality, sustainability, and community. With over 500 stores in North America and the UK, we offer a unique shopping experience and foster a culture of inclusivity and growth. If you're passionate about healthy living and positive impact, join us in nourishing people and the planet
The Perishables Supply Chain Analyst is primarily focused on supporting the optimization of Whole Foods Market store in-stock position across Produce, Meat, Seafood, and Floral departments. Team Members in this role will be responsible for learning, leveraging, and configuring store ordering and inventory tools in addition to providing detailed weekly input/output analysis to identify opportunities, root causes, and solutions. ISAs frequently collaborate with business partners and stakeholders across Perishables Supply Chain and Merchandising, Retail Operations, Global Distribution, Data and Technical teams, and more. This is an exciting opportunity to utilize strong analytical skills, creativity, and knowledge of perishables supply chains to drive continuous improvement of a growing program.
Location: This hybrid position is based in Austin, TX and will require a minimum of three days per week in our downtown offices.
Responsibilities
Forecast/Store Order Management
- Calculate effective target inventory positions (TIP) to maximize store in-stock rate and minimize shrink - maintain all store/item TIP settings within centralized inventory management/ordering tools
- Determine appropriate forecast quantile inputs to TIP by category/class/item
- Utilize available data from merchandising and in-stock partners to effectively manage display and safety stock inputs to TIP
- Maintain vendor order deadline and delivery schedule records within ordering systems - troubleshoot challenges in partnership with ISMs, distributors, stores, and category merchants
- Manage store demand forecast configurations for promotional, seasonal, and other special events in alignment with Merchandising/In-Stock Manager guidance
- Provide troubleshooting support for store order writers
- Intake and analyze store feedback related to forecasting, inventory, and/or reporting errors to determine root cause and apply fixes
- Conduct store visits as necessary to evaluate the performance of ordering and forecasting systems in real time
- Coordinate with appropriate business partners (Perishables Merchandising, WFM Data) to implement foundational item data corrections where necessary
- Perform detailed analysis of system generated forecasts and store order tool data for anomalies - troubleshoot root causes and apply fixes
- Perform detailed root cause analysis of Out of Stock (OOS) defects and store inventory levels - apply appropriate fixes, where applicable
- Review store ordering behavior and identify opportunities to reduce under/over ordering
- Provide written reporting and visualizations/present summaries of findings for weekly and monthly business reviews
- Partner with Senior Analysts to leverage/develop routine and ad hoc reporting solutions that provide insight into forecasting, inventory, and store ordering metrics
- Utilize database and reporting/visualization tools (SQL, Alteryx, QuickSight, Tableau, Everclear, Excel, etc) to capture and analyze relevant information
- Maintain a thorough understanding of WFM retail and purchasing data - coordinate with category merchants, distribution partners, and WFM global data to address item data hosting opportunities impacting forecast and/or reporting accuracy
- In partnership with key stakeholders, support the development of new business processes necessary to maintain and expand coverage of centralized forecasting and inventory management
- Support the development of new training programs intended for store, region, and global level stakeholders
- Provide testing support for new replenishment technologies as they are introduced
- Additional analytics and program support tasks as defined
- Retail buying, replenishment, forecasting, and/or supply chain analytics/data management experience (2-4 years); perishables experience a plus
- Self-motivated, innovative thinker willing to work in a dynamic and evolving environment
- Positive attitude and flexibility to work effectively both individually and with cross-functional teams
- Commitment to the Mission and Core Values of Whole Foods Market
- Ability to manage, manipulate, and derive insights from large sets of complex and disparate data
- Analytical curiosity, ability to think creatively and solve problems with sound business judgement
- Intermediate to Advanced proficiency in Excel and other MS Office applications required
- Comfort with and ability to learn new reporting, database, and automation systems; basic knowledge of tools such as SQL, Alteryx, Tableau, etc. preferred (though can be trained)
- Strong attention to detail and organizational/project management skills, ability to prioritize effectively and consistently meet timelines
- Nuanced understanding of WFM business, supply chain, retail and purchasing data, and perishables procurement/merchandising preferred
- Excellent communication skills including verbal, written, and listening
- Ability to travel when necessary
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
