Current jobs related to Overnight Customer Experience Representative - Orlando, Florida - Enterprise Holdings

  • Customer Experience Associate

    2 weeks ago

    Orlando, Florida, United States Customer Relations and Sales Firm Full time

    **About the Role**We are seeking a highly skilled Customer Experience Assistant to join our team at Customer Relations and Sales Firm. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our clients.**Key Responsibilities**Build strong relationships with...

  • Overnight Guest Service Representative

    7 hours ago

    Orlando, Florida, United States Bags Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Overnight Guest Service Representative to join our team at Bags. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.Key Responsibilities:Assist guests with check-in and check-out...

  • Customer Experience Representative

    3 weeks ago

    Orlando, Florida, United States ES Solutions Firm Full time

    Job DescriptionOverviewAt ES Solutions Firm, we prioritize exceptional customer experiences. As a Customer Experience Specialist, you will play a vital role in delivering outstanding service to our clients' customers, driving sales growth, and fostering long-term relationships.Key ResponsibilitiesTeam Leadership: Manage a team of Customer Experience...

  • Customer Experience Specialist

    3 weeks ago

    Orlando, Florida, United States RemX Full time

    Job Summary:RemX is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and resolutions to our members.Key Responsibilities:Provide resolution for customers through effective communication and problem-solving skills.Serve as a...

  • Customer Experience Ambassador

    2 weeks ago

    Orlando, Florida, United States AD Solutions Full time

    Job OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Experience Representative at AD Solutions. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their satisfaction with our services and overall experience.Key...

  • Customer Service Representative

    3 hours ago

    Orlando, Florida, United States Tailored Brands Inc Full time

    Senior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at K&G Fashion Superstore. As a Senior Customer Service Representative, you will be responsible for delivering exceptional customer experiences, providing excellent service, and ensuring a positive shopping...

  • Customer Service Representative

    3 weeks ago

    Orlando, Florida, United States Travel + Leisure Co. Full time

    Customer Service Representative OpportunityWe are a leading provider of vacation ownership and exchange services, seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and resolving customer inquiries in a timely and professional...

  • Customer Service Representative

    1 week ago

    Orlando, Florida, United States Brenntag Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "As a Customer Service Representative at Brenntag, you will be responsible for creating a positive customer experience by providing timely communication based on customer needs. This position requires accurate and prompt processing of customer orders and full order life cycle management: order...

  • Customer Service Representative

    3 days ago

    Orlando, Florida, United States MSC Industrial Supply Full time

    Customer Care RepresentativeAt MSC Industrial Supply, we're looking for a skilled Customer Care Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional support and service.Key Responsibilities:Assist customers with product inquiries and orders in a timely and...

  • Sales and Customer Experience Specialist

    3 weeks ago

    Orlando, Florida, United States ES Solutions Firm Full time

    Job OverviewWe are a dynamic and innovative company, ES Solutions Firm, seeking a highly motivated and results-driven individual to join our team as an Entry-Level Customer Service and Sales Representative. This role is ideal for someone who is passionate about building relationships, driving revenue growth, and delivering exceptional customer experiences.As...

  • Customer Service Representative

    2 days ago

    Orlando, Florida, United States DigiTalkTell Full time

    {"h1": "Customer Service Representative Job Description", "p": "At DigiTalkTell, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have. Key...

  • Customer Service Representative

    3 days ago

    Orlando, Florida, United States RemX Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, facilitating new travel bookings, and resolving any issues that may arise.Key...

  • Overnight Parking Attendant

    3 weeks ago

    Orlando, Florida, United States Bags Inc. Full time

    Job SummaryBags Inc. is seeking a highly skilled and customer-focused Overnight Valet Attendant to join our team. As a key member of our parking team, you will be responsible for providing exceptional service to our guests, ensuring their vehicles are safely parked and retrieved, and exceeding their expectations in every way.Key ResponsibilitiesParking and...

  • Customer Service Representative

    3 days ago

    Orlando, Florida, United States A.D. Solutions Full time

    Customer Experience RepresentativeWe are seeking a motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and needs via phone, email, chat, and in person in...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our in-store team, you will be responsible for providing exceptional customer service, ensuring a positive customer experience, and contributing to the overall success of our store.Key...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Staffing Resource Group, Inc Full time

    Job Title: Customer Service Representative **Job Summary** The Customer Service Representative plays a critical role in meeting or exceeding customer expectations by assessing their needs, assigning priorities, and triaging information to the appropriate resources. This includes patients, medical professionals, and family members. **Key...

  • Customer Service Representative

    7 hours ago

    Orlando, Florida, United States AD Solutions Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to fill the role of Customer Experience Representative at AD Solutions. In this position, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their satisfaction with our services and overall experience.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Connexa Worx Full time

    We are seeking a motivated and customer-focused Customer Service Representative to join our team at Connexa Worx. The Customer Service Representative will be responsible for handling inbound and outbound calls, resolving customer inquiries, and providing excellent customer service. The ideal candidate will have strong communication skills, the ability to...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Compass Group Careers Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Compass Group Careers. As a key member of our food service team, you will be responsible for providing exceptional customer service, operating a Point of Sale system, and maintaining a clean and organized work environment.Key...

  • Sales and Customer Support Representative

    4 weeks ago

    Orlando, Florida, United States M. Coast Full time

    Position OverviewAt M. Coast, we excel in transforming our clients' product inquiries into lucrative accounts. Our consultative methodology has significantly enhanced our clients' brand visibility and fostered new opportunities for growth within our organization. Our entry-level Sales and Customer Support Representatives serve as the primary contact for our...

Overnight Customer Experience Representative

3 months ago

Orlando, Florida, United States Enterprise Holdings Full time

Overview:


Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing.

At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you.

It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for an Overnight Customer Experience Representative (CXR) at the Orlando Airport.

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This position is full-time (40 hours/week).

This position is located at the Orlando Airport (zip code

This position pays $19.61 / hour ($20.11 / hour after 4pm) PLUS monthly customer service bonus incentives. This is an anticipated yearly pay of $40,700 / year to $50,400 / year.


Apart from religious observation, interested candidates must be able to work a full-time (40 hour/week) OVERNIGHT shift schedule, including holidays, from 10pm - 6am, with days off on the weekdays.


Responsibilities:
Meet and greet customers in a professional, friendly, and timely manner

Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

Place outgoing calls for callback management, and miscellaneous calls as assigned

Assist to assess condition of rental upon return

Notify Management of any known customer problems

Notify Management of any known vehicle problems and any required vehicle maintenance

Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications:
Must be at least 18 years old

High School Diploma or G.E.D. required

Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support


Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

A minimum of basic level experience and understanding of a PC and Microsoft Office Products required

Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

No drug or alcohol related convictions on driving record in the past 5 years

Must be able to understand, read, write and speak English

Must be willing to work at the Orlando International Airport

Must be willing to accept pay of $19.61/hour ($20.11/hour after 4pm)


Apart from religious observation, must be able to work a full-time (40 hour/week) OVERNIGHT shift schedule, including holidays, from 10pm - 6am, with days off on weekdays.