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Inside Sales Representative
3 months ago
Founded in 1916, Myers operates seven locations in Pennsylvania and two in Maryland, providing specialty building materials to customers across central Pennsylvania and Maryland, including the the Baltimore - Washington, DC metropolitan area.
US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands.
As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow.
Position Overview
The Ins ide Sale s Representative assists with new and existing customer sales and provides product support to outside sales representatives.
**Essential Job Duties
- Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and ins tallations.
- Initiate telephone calls to customers to generate sales.
- Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
- Coordinate purchase and delivery of special products. Obta ins information on pricing specifications, uses and availability.
- Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
- Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
- Handles special orders and advanced pricing; assist with pricing and special price lists.
- Develop and grow professional relationships with customers.
- Resolve jobsite issues and customer problems.
- Comply with Company's attendance policy by maintaining regular and predictable attendance.
- Perform other duties as assigned by location management.
- Minimum education required
- High School Diploma or GED.
- Must be able to walk throughout yards, plants, and offices.
- Physical demands include standing and walking for extended periods of time, bending or stooping, and occasionally lifting up to 50 pounds.
We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
