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People Ops Manager
3 months ago
Pedago is an education-technology company with a mission to democratize access to high quality education programs and career advancement opportunities. Quantic School of Business and Technology and Valar Institute, our accredited international university with students and alumni from 50 states and over 100 countries, offers MBA and Executive MBA degrees, along with other disruptively affordable business and corporate training programs. Quantic and Valar combine the best of traditional top MBA programs with the next generation of interactive online learning. Founded by the former CEO and fellow executives of Rosetta Stone, Pedago is seeking candidates who thrive in a fast-paced environment with opportunity for growth.
Why You Should Apply
Pedago is seeking a curious and dynamic People Operations Manager who will help lead our people ops functions. This role requires a combination of strategic thinking, operational expertise, and interpersonal skills to support our domestic and international employees and contractors.
What You'll Do
People Ops Administration
- Manage compensation program, including benchmarking and levelling roles as needed.
- Manage employee benefits programs, including enrollment, administration, and communication.
- Maintain accurate employee and contractor records, including personnel files, timekeeping records, and HR databases.
- Ensure compliance with all employment laws and regulations, including but not limited to wage and hour laws, EEOC guidelines, and safety regulations.
- Resolve all benefits-related questions and issues from staff.
- Assess the benefits landscape to evaluate new offerings and make recommendations that align with our culture of care.
- Develop and implement recruitment strategies to attract top talent for various positions.
- Coordinate the recruitment process, including job postings, screening resumes, conducting interviews, and making hiring decisions.
- Collaborate with department managers to forecast staffing needs and plan for future hiring.
- Coordinate and improve onboarding processes for new hires, ensuring they receive proper training and support to succeed in their roles.
- Promote a positive work culture through employee engagement initiatives, recognition programs, and team-building activities.
- Serve as a primary point of contact for employee relations issues, providing guidance and support to resolve conflicts or concerns.
- Implement performance management processes to set clear expectations, provide regular feedback, and evaluate employee performance.
- Work with managers to establish performance goals and objectives aligned with company objectives.
- Partner with senior management to develop people ops strategies that support the company's overall business objectives.
- Analyze people metrics and data to identify trends and opportunities for improvement.
- Contribute to the development of policies and procedures to ensure alignment with organizational goals and legal requirements.
- 5-8+ years of experience, with at least 3 years experience owning multiple areas of people operations.
- Strong knowledge of employment laws and regulations.
- Curiosity, flexibility, and independent problem-solving skills.
- Excellent communication, interpersonal, and conflict resolution skills.
- Demonstrated ability to prioritize and manage multiple tasks in a fast-paced environment.
- Proficiency in HRIS systems and Google Workspace.
- Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree or HR certification (e.g., PHR, SHRM-CP) preferred.
- Experience partnering with PEOs and GEOs.
- Experience managing people ops as a department of 1-2.
- Experience in a start-up environment.
- Hybrid: 4 days per week in NYC
- Salary: $130,000 plus benefits
We work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes:
- Employee stock options
- 20 days PTO in addition to our 9 company holidays and 5 sick days
- 100% employer-paid premiums for medical, dental, and vision for employees and their dependents, with buy-up options available
- 100% employer-paid premiums for life, short- and long-term disability insurance for employees
- Up to 13 weeks of fully paid parental leave
- HSA and FSA
- 401k
- Tuition loan contribution
- Education Benefits for the Quantic and Valar degree programs
