![M&M Buses & Limo](https://media.trabajo.org/img/noimg.jpg)
Dispatcher
2 weeks ago
Job Duties:
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Route Planning: Develop efficient routes to ensure passengers reach their destinations on time.
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Driver Coordination: Maintain constant communication with drivers, addressing any routing issues.
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Situation Monitoring: Keep an eye on road conditions, construction zones, weather, and accidents to revise routes as needed.
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Customer Updates: Inform customers about the status of their drivers in case of delays.
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Call Handling: Answer calls from drivers and customers, relaying emergencies to the appropriate personnel and handling quotes, booking modifications, and client questions.
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Regulatory Compliance: Monitor DOT hours to ensure drivers can complete their trips, arranging relay drivers if necessary.
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Additional Responsibilities: Perform other duties as assigned.
- Have open availability (weekends are a must).
- Are knowledgeable about the Greater Chicagoland Area.
- Understand they will be the primary representative of the company, embodying our core values of transparency, integrity, and trust.
- Possess excellent customer service skills.
- Are detailoriented and take pride in completing tasks.
Pay:
$ $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Overtime
- Weekends as needed
Experience:
- Customer service: 3 years (required)
- Logistics: 3 years (required)
Work Location:
In person
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