Scheduling and Dispatch Coordinator

5 days ago


Des Moines, United States Access Systems - Sales & Administration Full time
Job DescriptionJob Description

Job Type: Full-Time

Job Location: Onsite – Waukee Office

Hours: Monday–Friday, 8am–5pm

Access Systems, a dynamic and fast-growing company, is actively hiring a Scheduling and Dispatch Coordinator. You ensure smooth IT hardware installations by helping design the schedule for our clients, dispatching jobs, and rearranging puzzle pieces for maximum efficiency—compensation up to $22/hour.

What You'll Be Doing:

  • Communicate and coordinate with clients to schedule IT hardware installations and address onsite requests for IT related repairs.
  • Collaborate with internal teams to prioritize upcoming installations and onsite requests, ensuring optimal technician availability.
  • Maintain and provide up-to-date tracking information for upcoming projects.
  • Support real-time scheduling updates.
  • Follow-up and assist customers with post-installation feedback, invoicing inquiries, and any additional questions.

What We're Looking For:

  • 2-3 years of customer service, administrative, or logistics experience.
  • Someone with a natural sense of urgency who enjoys being someone others can depend on and see as having a "can do" attitude.
  • Demonstrate organization and attention to detail while also being adaptable to schedule changes.
  • Excellent verbal and written communication skills, including an eagerness to build relationships with customers.

Join Our Team and Enjoy:

  • Full Benefits Package, including Medical, Dental, and Vision Insurance
  • Matching 401(k) Retirement Savings Plan
  • Continuous Training Opportunities and Career Advancement
  • Company Events, Team Events, Holiday Banquets, and Incentive Trips
  • Position located in our state-of-the-art Campus in Waukee that includes an onsite gym, employee lounge, and much more

At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.



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