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Team Leader

3 months ago

Greenwich, Connecticut, United States Gregorys Coffee Full time
Gregorys Coffee Team Leader Hiring: Full-Time (Flexible Schedule)

About Gregorys Coffee

Gregorys is on a mission to see coffee differently. If you are interested in being part of a company that is focused on making everyday special for our Gregulars and our team, Gregorys is the company for you.

What are the perks?

Our team members can enjoy free coffee/tea beverages as well as our freshly baked items. Additionally, team members receive a 50% discount on coffee bags, grab and go items, hot food items, and merch. Other perks include:
  • Sick Pay and Family Leave
  • Weekly Pay Day
  • Health Insurance
  • Holiday Overtime Pay
  • Commuter Reimbursement
  • Paid Time Off
  • Be Part of a Growing Coffee Brand
  • Internal Promotion Opportunities
Gregorys Coffee Team Leader

A Team Leader at Gregorys Coffee plays an important role in supporting store operations. The Team Leader is responsible for deploying baristas, delegating tasks, overseeing brand standards and the customer experience in the absence of the Store Leader.

Key Responsibilities:

As a Team Leader, you will be a brand ambassador and beacon of culture for both your team and your customers. Your responsibilities will include, but are not limited to, the below key areas.

People Operations

You will:
  • Create a warm and inclusive environment for your team and your customers
  • Work alongside your team to prepare specialty coffee and espresso beverages, including latte art (we'll teach you)
  • Coach baristas in the areas of brand standards, food safety/cleanliness, and customer engagement
  • Deploy baristas to specific workloads, tasks, and stations while supporting their ability to perform barista duties
  • Serve as the store brand ambassador in customer recovery and customer experience
Store Operations

You will
  • Oversee the proper delegation of tasks according to daypart while ensuring store standards are consistently upheld
  • Support the Store Leader in inventory management by conducting accurate inventory counts, placing accurate orders, and ensuring the pastry case pars are upheld according to daypart
  • Support the Store Leader in cash handling by following cash handling procedures and overseeing the proper cash handling of baristas on duty
  • Serve as Manager on Duty in the absence of the Store Leader, ensuring food safety, cleanliness, and brand standards are upheld
Qualifications:
  • Food Handler Certificate
  • Demonstrated excellent customer service
  • Demonstrated ability to work well with others
  • Demonstrated intermediate coffee knowledge, elevated beyond coffee basics
  • Demonstrated track record of upholding brand standards
We see you, just be yourself