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Systems Engineer Associate
3 months ago
Job Summary
An Enterprise Monitoring Systems Engineer is responsible for supporting the organization's infrastructure, services, and application monitoring systems.
The candidate must understand technologies that are commonly utilized in an IT infrastructure and application monitoring program and will be expected to perform configuration, deployment, and troubleshooting of monitoring tools, as well as the analysis and reporting of system performance metrics.
Essential Functions
+ Assisting in the management and configuration of infrastructure and application monitoring tools.
+ Responding to monitoring alerts and performing initial troubleshooting steps.
+ Creating and maintaining accurate documentation of monitoring configurations, systems, and processes, and facilitates knowledge transfer between teams and individuals involved in support.
+ Collaborating with the wider IT team to ensure system availability and performance. Troubleshoot and resolve escalated Incidents and problems, using established Digital Services (DS) procedures for problem and situation management. Participates in the creation of relevant technical and support documentation.
+ Analyzing system and application performance data and generating alerts/reports.
+ Participates in SAFe/Agile framework for project planning and tracking.
+ Participate in project designs and execution to meet the customers' functional and cost requirements, as defined by the overall system architecture specifications and in accordance with the service level and/or operation level agreements.
Required Skills
+ Familiarity with monitoring technologies and platforms such as Solarwinds, Nagios, Dynatrace, Zabbix, Microsoft SCOM, Prometheus, Grafana, or similar.
+ Understanding of log collection, management, and analysis tools like Cribl, Splunk, ELK Stack (Elasticsearch, Logstash, Kibana) or similar.
+ Basic understanding of scripting languages such as Powershell, Python, Shell, or JavaScript.
+ Basic knowledge of IT infrastructure components such as servers, networks, databases, and cloud services.
+ Familiarity with operating systems, particularly Linux and Windows.
+ Knowledge of public cloud service providers like AWS, Azure, or Google Cloud is a plus.
+ Understanding of network protocols and services (TCP/IP, HTTP/HTTPS, SNMP, DNS, SSH, syslog, etc.).
+ Good problem-solving skills, attention to detail, and ability to work as part of a team.
+ Excellent written and verbal communication skills.
+ Participate in a weekly on-call rotation (which will include M-F business day ServiceNow queue monitoring & incident remediation and may be required to work outside of regularly scheduled hours).
How Corewell Health cares for you
+ Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here ) .
+ On-demand pay program powered by Payactiv
+ Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more
+ Optional identity theft protection, home and auto insurance, pet insurance
+ Traditional and Roth retirement options with service contribution and match savings
+ Relocation assistance (OPTIONAL)
Qualifications
Required
+ Associate's Degree/Technical school or equivalent
+ Additional skills listed above (under Required Skills)
Preferred
+ Bachelor's Degree
+ 2 years of experience in systems engineering, including the implementation and support of system and infrastructure services
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
Primary Location
SITE - Corewell Health Place Building B - 648 Monroe - Grand Rapids
Department Name
Enterprise Monitoring
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:00 a.m. to 5:00 p.m.
Days Worked
Monday to Friday
Weekend Frequency
On-call weekends
CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling
People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated peopleincluding more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilitiesand Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.
