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Manager I Human Resources VO RO
4 months ago
Position Summary
A member of the professional staff, this position contributes general knowledge and skill in a discipline area (e.g., Accounting, Finance, Human Resources, Information Technology, Resort Operations, Sales & Marketing etc.) to support team and/or department objectives. Generally, works under close supervision or within well-established guidelines to complete routine tasks.
As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enables business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
Expected Contributions
General HR Operations Liaise with the HR Coordinator to distribute HR Service Awards.Conducts training, when appropriate.Ensures attendance by all new hires in the company's onboarding programs.Assists in maintaining effective employee communication channels (e.g., develops communications and assists with regularly scheduled meetings).Reviews progressive discipline documentation for accuracy and consistency, checks for supportive documentation. Escalates to AVP as appropriate.Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.Ensures employee issues are referred to the Department Manager for resolution or escalated to the appropriate HRBP.Partners with Loss Prevention to conduct associate accident investigations, as required.Communicates performance expectations in accordance with job descriptions for each position.
Project Management Performs quantitative and qualitative analysis for HR-related projects.Manages/oversees small projects, business processes or parts of larger ones in support of US/USVI HR Operations Team, as assigned.Oversee support projects and reporting for the VP, HR Operations, Vacation Ownership.Support with US/USVI HR Operations team initiatives as assigned.
Manage Data AdministrationValidate the accuracy of HR data, facilitating both proactive and reactive data clean-up exercises.Performs data entry procedures in the following areas and under the direction of the manager: data management, associate and manager self-service, and response to associate questions related to data.Supports with on-going reporting requirements and the preparation of material for presentations.Performs and facilitates data corrections and assists with coordination and follow-up with ASC/COE.Ensures that data is entered, updated and maintained correctly and accurately within the system.Performs audits to ensure data is accurate and facilitates appropriate data corrections.
Managing Recruitment and Hiring ProcessPoint of contact for Talent Acquisition COE and back up On Boarding Coordinator in the absence of HR Coordinator/Partner.Provide Talent Acquisition COE with staffing updates, assists in obtaining approvals for hiring exceptions, and provides COE with applicant eligibility and rehire status.Provide subject matter expertise to hiring managers on selection procedures.Assists with the candidate identification and selection process as required.Performs quality control on candidate identification/selection.
Unemployment/Worker's CompensationSupports the HR team with timely responses to unemployment claims; reviews provider requests for accuracy and liaise with the Associate Relations team on reallocations and/or queries are required.Assist in preparing documentation for hearings, as necessary.Prepare and consult with site management representatives for attendance at hearings and attend as necessary.
Managing Legal and Compliance PracticesEnsures associate files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.Ensures compliance with procedure for accessing, reviewing, and auditing associates' files and ensure compliance with the Privacy Act.Partner with the ASC Leave Administration team to ensure medical records are maintained in a separate, secure and confidential medical file.Audit the I-9 Verification, filing and audit processes, and the issuance of MVW onboarding documentation.Audit areas to ensure HR related compliance posters are current and visible.
Candidate Profile
EducationHigh school diploma or GED; 3 years of experience in the human resources, management operations, or related professional area. Masters-level qualification in these areas an advantage. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; at least 1 year of experience in the human resources, management operations, or related professional area.
ExperienceProven experience managing small- to medium-sized projects from initial concept to implementation required; a minimum of one year preferred.Experience sourcing and using data to build PowerPoint Presentations and Excel Analysis and reporting required.Experience managing electronic record-keeping or archiving systems on SharePoint an advantage.
Skills & AttributesIs a team player but with the ability to perform independently under limited supervision.Proactive, results-oriented and service-oriented; delivers results under difficult conditions and demonstrates balanced judgment under pressure.Minimum of an intermediate level of proficiency in the Microsoft Office Suite (especially Word, Excel, PowerPoint, Teams, OneDrive, and SharePoint skills) required. Access, Planner, Forms an advantage.Data entry skills required.Outstanding verbal and written communication skills with ability to effectively address all levels of the organization.Proven ability to write business-level communications.Able to maintain a detail-oriented approach to work.Able to work in a deadline-driven environment to meet objectives of assignments.Develops and maintains effective relationships with a broad group of stakeholders.Keen problem-solving skills; analyzes and assesses situations to find effective solutions; creative problem solver; engages in fixing the problem; makes decisions using data.Basic mediation skills to facilitate conflict resolution an advantage.Proven ability to maintain a positive attitude at all times.Ability to manage multiple deadlines and/or projects simultaneously, while delivering high-quality deliverables to multiple customers and competing priorities.Ability to be culturally sensitive and to collaborate effectively with Human Resources colleagues from different countries and cultures.Displays the necessary integrity/discretion for dealing with sensitive payroll data.Outstanding verbal and written communication skills to effectively address all levels of the organization.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture#US Corporate
