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Associate Product Manager

3 months ago


Chicago, Illinois, United States Summit Health Inc Full time
About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.


Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.


When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.

We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

What are examples of work that Associate Product Managers have done at VillageMD?
Lead design sessions with clinical end users and map operational best practices to technical workflows
Design a workflow, in partnership with clinical SMEs, to outreach patients overdue for mammogram screenings
Oversee design, development and release for a feature that integrates several disparate applications
What will make you successful here?

A real passion for problem solving and learning new technology
Strong analytical and technical skills
The ability to handle multiple, concurrent projects
Excellent ability to create and implement requirements, keep projects on track, and engage partners
Strong communication skills - both written and verbal - with the development team, internal stakeholders, and customers.
A low ego and humility; an ability to gain trust by doing what you say you will do
You want to build amazing products to shape the healthcare ecosystem
You understand technology and quickly see how it can solve problems
You're not afraid to challenge the status quo. You seek out opportunities to improve processes or tools then design, advocate and implement improvements
What you might do in your first year:

Collaborate with SMEs to deeply understand operational workflows for care delivery
Lead agile cadences such as standups, sprint planning, and retros for a team of engineers
Work with customers and stakeholders to prioritize requests, keeping the best interests of the business in mind
Implement several user-facing features, taking responsibility for a successful release and user adoption
The following experience is relevant to us:

2+ years technical project management or other related work
Excellent understanding of the outpatient healthcare system, including exposure to clinicals & revenue cycle
Excellent written and verbal communication skills and a proven ability to convey complex technical details in meaningful business context
Experience in analysis and implementation of clinical and financial healthcare data
Experience in or willingness to learn analytics tools such as Tableau, advanced Excel, or SQL
Experience building business workflows both theoretically (documenting, reviewing and buliding) and practically (measurement, implementation and support).
BS/MS in related fields.
Configuration experience of large enterprise solutions (Salesforce, Workday, SAP, Epic, etc.)

About Our Commitment
Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection.

VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer


Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email.

Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview.

Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, or file a complaint at
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