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Service Coordinator
2 weeks ago
POSITION TITLE:
Service Coordinator (facility maintenance)
***: The Service Coordinator will work under the joint supervision of a Senior Account Manager and will work with our customers, vendors and employees to complete repair service orders and projects while providing the highest level of customer service.
DUTIES:
- Timely dispatches maintenance repair calls to vendors or company employees.
- Follows up with customer service location and vendor or company employee to ensure that the call was competed in a satisfactory manner.
- Works with Client Program Manager on resolution of problem repair calls.
- Manages complex client project from beginning to successful completion.
- Follows up with client home office contact to make sure work orders and projects are completed in a timely and satisfactory manner.
- Completes special projects as needed.
- Compose estimates to clients to perform maintenance tasks.
- Complete invoices to be submitted to client for work performed.
POSITION STATUS:
Full-time hourly
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Demonstrates professional verbal and written communication skills.
- Knowledge of customer service principles and practices.
- Proficiency with MS Office (Outlook, Excel, Word).
Pay:
$ $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
In person
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