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Technical Project Manager

3 months ago

Mountain View, California, United States Insight Global Full time


Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles/practices.

The ability to blend them together in the right proportions that are best suited to achieve optimal results.

  • Build and coordinate all aspects of a program, including: detailed project plans, resource allocations, risks/issues remediation, status reporting, budget management, and serve as the primary "go-to" person for project details.
  • Maintain a deep, technical end-to-end understanding of the solution being built, its upstream/downstream dependencies and impacts, and the resulting customer journey experienced by our users.
  • Lead multiple concurrent projects and programs varying in size/scope/complexity, spanning across several different teams and organizations.
Identify and mitigate risks to execution by clarifying scope, removing blockers, and ensuring efficient communication between appropriate stakeholders

  • Craft communications that can be consumed at different levels of the organization " from executive-level presentations, to materials consumed by cross-functional teams.
  • Collaboration with Product Managers, Engineering leaders, Architects, and UX teams to deliver the key transformational initiatives in the IT CRM applications.
  • Proactively identify risks in all assigned areas; work with teams and management to mitigate these risks before they become issues.
  • Understand, surface, and articulate technical challenges. Work with the Product Manager to drive the option that delivers the best customer experience.
  • Continually pursue delivery excellence to ensure success, and ensure all team members clearly understand the goals, expectations, and success criteria. Uphold a culture of focus, delivery, and accountability across the organization
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands.
  • Excellent communications skills and experience interacting with both business and other cross-functional stakeholders at all levels.
  • Strong ability to multitask, and manage shifting priorities/demands.
  • Strong past experience from a development/software testing background.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

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Required Skills & Experience

  • Someone with 8+ years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years of experience; or equivalent work experience.
  • Extremely organized with outstanding attention to detail; understand the who, what, when, how and why needed to drive outstanding solutions.
  • Self-starter with extensive program management experience with large-scale initiatives. Background in PMO-best practices is a strong plus.
  • Good understanding of cloud services (Salesforce), application hosting, operational practices & technical planning.
  • Able to effectively modulate the presentation of information based on your audience: from a C-level executive to an Individual Contributor.
  • Experience leading broad programs across organizations in a matrixed, globally-diverse workforce.
  • Experience using Agile/Scrum methodologies
  • Skilled at leading design and technical trade-off conversations to closure.
  • Experience with applications such as Jira, or other backlog management tools and project management tools required .
  • Agile certification - PMI-ACP, SAFe or equivalent preferred.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.