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Account Manager – IT Consulting

3 months ago

Somerset, New Jersey, United States Employvision Inc. Full time

Account Manager – IT Consulting / Staffing

Location: Somerset, NJ (Hybrid)

Type: Fulltime

Why Employvision: At Employvision, we're not just another company - we're a community united by a shared commitment to excellence and guided by unwavering integrity. We believe in fostering a culture where collaboration thrives and every voice is heard. Join us in a dynamic environment where excellence isn't just a goal; it's the standard, and your contributions truly make a difference.

Client Account Management

  • Manage Profit & Loss for strategic accounts assigned, and align team members to ensure high margins and timely delivery to satisfy customers.
  • Generate new leads and approach leads for current accounts as well as new prospects
  • Review, distribute, prioritize and fill job requirements received from clients
  • Meet weekly and monthly team targets as well as individual targets in terms of # of placements and revenue goals
  • Ensure all requisitions are assigned to right recruiters and suitable profiles are submitted to clients on time.
  • Help grow company's market presence in commercial and government sectors.
  • Work on senior level client positions as a recruiter on as needed basis to fill priority roles
  • Hold team members accountable so that requirements versus submissions ratio is strong
  • Ensure that Submissions Vs. Interview, Interview Vs. Offers and Offers Vs. Starts ratio is consistently improving
  • Vendor management – determine KPI/SLAs, set targets, manage vendors and ensure expectations are met
  • Conduct well-prepared face-to-face meetings with decision-makers, asking appropriate questions to understand business needs and create value.
  • Prioritize and gather comprehensive requirements, seeking feedback on our performance to ensure client satisfaction.
  • Resolve any customer service issues promptly and effectively.
  • Communicate account knowledge to team members through regular meetings.
  • Manage and develop business partnerships with recruiters, reinforcing recruiting fundamentals, ensuring accountability, and providing consistent feedback.

Requirements;

  • Bachelor's degree in business or marketing preferred
  • 3+ years of experience working an Account Manager managing relationships for technology consulting or staffing services company
  • 3+ years of experience in the staffing, consulting, or professional services industry.
  • Proven experience in establishing, managing, and growing customer relationships.
  • Experience with winning new business through current and prospective client engagement
  • Experience working with and/or leading a team of recruiters
  • Excellent leadership and communication skills.
  • Organized with ability to manage multiple priorities