Data Entry Associate

2 weeks ago


Bourbonnais, Illinois, United States Triad Financial Service Inc. Full time
Job Description
Job Category: Chattel Operations
Requisition Number: DATAE001575
Posted: June 6, 2024
Full-Time
Bourbonnais, IL 60914, USA

Job Details

Description

Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are committed to delivering exceptional service and innovative financial solutions to our diverse clientele. As we continue to grow, we are seeking a highly motivated and skilled Bilingual Processing Associate to join our dynamic team.

Position Overview: The Bilingual Processing Associate will be responsible for managing loan applications and documentation, communicating with relevant parties to update them on loan status, and ensuring compliance with all regulatory requirements. This role requires a detail-oriented individual with excellent communication skills and a strong understanding of loan origination processes.

Key Responsibilities:

  • Communicate with parties to the transaction to update them on loan status.
  • Process applications in accordance with all client and regulatory requirements.
  • Evaluate credit worthiness by processing loan applications and documentation.
  • Assign work to other Indexing Associates and Data Entry Associates as needed.
  • Operate in accordance with all laws and regulations to meet lending compliance guidelines.
  • Fully cross-trained with the Originations Indexing Department to assist with assignments when volume requires assistance.
  • Handle overflow call volume from the Originations Customer Care Department.
  • Achieve company performance goals.
  • Consistently represent the company in a positive and professional manner.
  • Business writing experience.
  • Ensure credit denials are processed and sent in a timely manner.
  • Provide consistent updates to the management team regarding assignment statuses.
  • Perform assorted other duties as requested by management.

Minimum Qualifications:

  • Experience: 1-2 years of customer service in the finance/mortgage industry.
  • Knowledge: In-depth knowledge of loan origination processes and procedures.
  • Skills:
    • Encompass (preferred)
    • MS Office: Excel, Word, Outlook
    • Ability to navigate across a network
    • Proficient with Windows PCs
  • Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
  • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.
  • Must be responsible and reliable.
  • Education: High school diploma or GED required.

Compensation and Benefits:

  • Pay Range: $17.56 to $18.98 per hour. For the rest of 2024, you are not eligible for an increase in pay.
  • Benefits:
    • Health insurance benefits start on day one
    • 401K match program
    • Tuition reimbursement
    • Opportunity to earn 15 days of PTO in your first year

Why Join Us?

  • Competitive salary and benefits package.
  • Opportunity to work with a leading financial services provider.
  • Collaborative and supportive work environment.
  • Professional growth and development opportunities.

If you are a dedicated professional with the required qualifications and a passion for delivering outstanding customer service, we invite you to apply for this exciting opportunity. Join Triad Financial Services and contribute to our mission of providing top-notch financial solutions to our clients.

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